Engineering Group Manager Senior Vice President

Citi • Rutherford, NJ

20h • Onsite

About The Position

Citi, a leading global bank with approximately 200 million customer accounts and operations in over 160 countries, provides a broad range of financial products and services. Our Enterprise Operations & Technology teams are crucial in developing and maintaining technology solutions that support the bank's operations, security, resource management, and client experience. We aim to reimagine client and partner experiences through secure, reliable, and efficient services, fostering an environment where diverse talent thrives. The WebSphere team, part of Citi’s Global Mainframe Business Integration (BI) group, focuses on supporting and customizing IBM WebSphere software and associated products like z/OS Connect, LDAP, Certificates, DMZ LPARS, and uDeploy. This team collaborates closely with other BI teams supporting CICS, MQ, OCM, z/OS, and z/Linux. This is a management position leading a team of 12 zOS WebSphere System Engineers. The Infrastructure Operations Engineer is responsible for building, maintaining, and supporting WebSphere servers and third-party software, driving improvements in infrastructure platform performance, quality, reliability, and capacity optimization. The role requires a team player capable of mentoring junior colleagues and coordinating with experts.

Requirements

• 10 + years of experience in infrastructure technology specialization, preferably in a comparable technology and financial institutions organization.
• Ability to work independently and be self-directed.
• Understanding of work prioritization.
• Skills and proficiency with MS PowerPoint, Excel, Access or other analytical tools.
• Bachelor’s degree (Computer Science or Engineering degree preferred) or equivalent work experience.
• At least five years’ experience installing, configuring, and supporting IBM’s WebSphere products (Traditional WebSphere and Liberty Profile Application Server).
• Experience with z/OS Connect (training provided if not present).
• Knowledge of creating and installing certificates on z/OS platform (a plus).
• Ansible Tower knowledge (a plus).

Nice To Haves

• z/OS Connect experience
• Knowledge of creating and installing certificates on our z/OS platform
• Ansible Tower knowledge

Responsibilities

• Provide guidance and direction in infrastructure technology specialization to support platforms and sectors.
• Apply engineering discipline to deliver critical platform support and optimize platform/sector functionality.
• Fully understand, support, and define platforms and areas supported to minimize risks and impact to customers.
• Provide On-Call support as part of a rotation.
• Review issues and escalations, and resolve production problems, reporting status and technical matters to management.
• Utilize skillset to provide support, troubleshooting, and performance-tuning within the technical domain.
• Support the creation and implementation of system improvements to enhance performance and reliability while maintaining controls.
• Install, configure, and support IBM’s WebSphere products, including Traditional WebSphere and Liberty Profile Application Server.
• Create, configure, and support z/OS Connect.
• Create and install certificates on the z/OS platform.
• Utilize Ansible Tower.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees