Engineering Documentation Control Analyst II - Project Order Processing
About The Position
Inside the Role As part of the Vehicle Configuration department within Product Engineering, the Compatibility & Project Order Processing group is responsible for maintaining the compatibility database for the Freightliner and Western brand family of vehicles as well as our virtual non-production and production orders that support the testing and validation of our projects. We collaborate with cross-functional PAR teams, to prepare and accelerate the maturity of documentation for new options and entire new vehicles. This group works closely with Sales, Engineering, Project Management, Product Strategy and Product Validation to create and update non-production orders to ensure a quality build that aligns with the project’s scope and meets the necessary timing requirement. With both tasks, our goal is to help increase efficiency in the order fulfillment process in both the Customer Application and Design Engineering departments and provide a reliable dataset that can be translated into rules required for DTNA’s dealer-facing specification tool, SpecPro. Our daily work environment is fast-paced and dynamic making accurate, robust, and easy-to-use data tools essential to delivering consistent, high-quality service to our internal and external customers.
Requirements
- Bachelor’s degree and 3 years of experience; OR an Associates degree and 5 years of related experience, is required.
- Strong analytical and problem solving skills required.
- Strong truck product knowledge.
- Effective communicator with good networking skills required.
- Thrives on getting the details right, accuracy, and precision.
- Sales Order Processing & Databook, Engineering & Manufacturing Release, Product Definitions, and Vehicle Specs experience.
- Adaptable to a variable customer service-oriented work environment fielding dozens of customer requests per day.
- Expert knowledge of Engineering IMACS screens and processes required.
- Experience with full cycle product development at DTNA (PAR projects).
- Strong Continuous Improvement mindset.
- An attached resume is required
Nice To Haves
- Degree in Engineering or related field strongly preferred.
Responsibilities
- Collaborate with Product Validation, Product Strategy, Project Management, and Compatibility for creation & maintenance of virtual non-production and production serial orders in the sales systems (VOP) and mainframe (IMACS) to meet the needs of the Engineering PAR project.
- Review compatibility rules impacting Project Serials, determine root cause of the issue and facilitate a timely resolution to ensure smooth project launch.
- Responsible for Product Validation & Manufacturing Engineering Trucks and Sales Cabs, collaborating with PVE, Product Strategy and Engineering to ensure vehicles meet all testing requirements over the validation cycle.
- Perform Engineering order translations on orders and process necessary spec / ECF updates on all project serials to ensure correct data codes, content, and resolve any frame layout conflicts through communication with EPM & PS.
- Evaluate and update department tools, processes and procedures in order to continuously improve.
Benefits
- annual bonus program
- 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
- starting at 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- employee assistance program
- comprehensive healthcare plans and wellness programs
- onsite fitness (at some locations)
- tuition assistance and volunteer paid time off
- short-term and long-term disability plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
