Engineering Co-Op
About The Position
McNaughton McKay Group (MMG) is a 100% employee-owned distributor of electrical and PVF (pipes, valves, and fittings) solutions serving industrial, commercial, and construction markets. Its portfolio of trusted brands operates from more than 60 branches across nine states and Germany. Engineering Co-Op employees serve as high-tech liaisons, using technical skills and problem-solving ability to support internal and external customers before and after sales. As part of the technical sales team, the Co-Op receives product training and works with a collaborative team to build product knowledge and professional relationships. The cooperative program includes a structured, graduated work plan and an assigned work coach who mentors the Co-Op on projects, including supporting sales goals and working with engineers on application projects. The role provides hands-on experience with automation products and the opportunity to apply classroom theory in practice. The position is based at 1357 E. Lincoln Ave in Madison Heights, Michigan. The work takes place in a normal office environment. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch; paid overtime may be worked as needed.
Requirements
- Ability to work with minimal supervision, organize and prioritize work, and complete tasks on one’s own initiative.
- Demonstrated problem-solving skills.
- Professional verbal and written communication skills.
- Strong initiative and teamwork skills.
- Positive attitude toward customers, co-workers, and management.
- Knowledge of MS operating systems and MS Office.
- Detail orientation and excellent follow-up skills.
Responsibilities
- Assist customers, Inside Sales, and Account Managers with technical questions.
- Provide basic application assistance as a technical phone support representative.
- Proactively sell phone support contracts and software update contracts to assigned accounts.
- Create and update step-by-step procedure guides for customers and internal use.
- Maintain the company’s automation equipment displayed in the demonstration room.
- Use demonstration hardware inventory to develop proofs of concept.
- Assist the Engineering team with hands-on laboratory equipment setup for customer workshops and seminars.
- Assist engineers with project work as needed.
- Perform other related duties as assigned.
Benefits
- Paid overtime as needed
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
