Engineer

Altair Bay Harbor Hotel Miami • Bay Harbor Islands, FL

7d

About The Position

The Engineer is responsible for the day-to-day operations of the hotel’s Engineering Department. In the absence of the Director and/or Assistant, the Engineer assumes the department’s administrative, financial, and operating responsibilities. The role helps maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair; supports regulatory and life-safety compliance; supervises and trains Engineers; contributes to budgeting and financial reviews; and performs maintenance and repair work, including programming the hotel’s electronic lock system.

The position requires a high school diploma or equivalent and/or experience in a hotel or related field. Three or more years of progressive experience and trade school or college coursework in a related field are preferred, while prior supervisory skills are required. Flexible and long hours may sometimes be required, and the role involves heavy physical work, including occasionally exerting more than 100 pounds of force. Highgate offers full-time associates a benefits package that includes insurance coverage, retirement-plan matching, paid leave, an employee assistance program, and educational opportunities, with some provisions varying by location and applicable collective bargaining agreement.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field required.
• Previous supervisory skills required.
• Must be able to communicate effectively both verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must maintain a warm and friendly demeanor and approach encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Must be able to understand and apply complex information and data from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Flexible and long hours are sometimes required.
• Heavy work: exerting more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

• At least three years of progressive experience in a hotel or related field preferred.
• Trade school and/or college coursework in a related field preferred.

Responsibilities

• Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with local, state, and federal laws.
• Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to hotel standards or the authority having jurisdiction.
• Supervise Engineers and ensure they are trained in the customer service program, standard operating procedures, and loss prevention standards.
• Participate in energy conservation programs according to Highgate Hotel standards.
• Review Guest and Meeting Planner comment cards and ensure identified problems are corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with administration of vendor contracts controlled by the Engineering Department according to hotel standards.
• Assist in developing and controlling wage and salary, other expense, and energy budgets according to Highgate Hotel financial standards.
• Assist in developing financial forecasts and participate in monthly profit/loss review meetings.
• Assist with special projects and renovations as necessary.
• Repair and program the hotel electronic lock system.
• Assist in scheduling preventive maintenance tasks.
• Attend required hotel meetings and trainings.
• Maintain regular attendance, personal appearance, and grooming in compliance with hotel standards, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Handle problems by anticipating, preventing, identifying, and solving them as necessary.
• Cross-train in other hotel-related areas and maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Location-specific paid leave provisions for employees based in Washington, Colorado, and California, subject to applicable terms and conditions

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED