Engineer - Reliability Engineering & Enablement

TargetBrooklyn Park, MN
Hybrid

About The Position

As an Engineer, you serve as a technical specialist delivering the engineering that powers the product. You develop insight into the system architecture and design to deliver robust and scalable software components. You demonstrate your expertise by solving engineering problems, contributing high-quality code, and supporting reliable system operations. You are passionate about building maintainable software and balancing the speed of delivery with long-term system stability. You will work as part of the Reliability Engineering & Enablement (REL) team, which builds and operates the platform, integrations, and data capabilities behind ServiceNow at Target. Our team focuses on improving reliability, enabling enterprise data access, and modernizing the platform into a scalable, event-driven, and AI-enabled ecosystem. This is a hands-on engineering role focused on building backend services, integrations, and internal tools while supporting the stability and evolution of critical enterprise systems. Core responsibilities are described within this job description. Job duties may change at any time due to business needs.

Requirements

  • 4-year degree or equivalent experience
  • 1+ years of software development experience
  • Proficiency in at least one programming language (Golang, JavaScript, or similar)
  • Experience building or contributing to APIs or backend services
  • Understanding of basic distributed systems concepts (APIs, databases, integrations)
  • Ability to debug issues using logs, metrics, or other tools
  • Demonstrates curiosity and willingness to learn new technologies and systems
  • Strong collaboration and communication skills

Nice To Haves

  • Experience with Golang, Node.js, or backend service development
  • Familiarity with REST APIs and integration patterns
  • Exposure to cloud platforms, event-driven systems, or data pipelines
  • Experience with observability tools (logging, metrics, monitoring)
  • Exposure to ServiceNow or enterprise platforms
  • Interest in automation, AI, or internal tooling

Responsibilities

  • Build and maintain backend services, APIs, and integrations supporting ServiceNow and internal platforms
  • Support day-to-day system health, troubleshooting issues, and participating in incident response
  • Contribute to improvements in observability, reliability, and system performance
  • Implement features and enhancements following established architecture and engineering standards
  • Work with data systems, APIs, and event-driven workflows to support platform capabilities
  • Contribute to documentation, playbooks, and knowledge sharing to improve team effectiveness
  • Participate in team ceremonies, design discussions, and continuous improvement efforts
  • Learn and apply engineering best practices for reliability, scalability, and automation

Benefits

  • Comprehensive health benefits and programs
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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