Engineer (Hotel Maintenance)

Hersha Hospitality Management LP•Philadelphia, PA
•Onsite

About The Position

Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. The role includes maintaining repair and preventive maintenance records, following applicable local, state, and federal codes, and supporting guest satisfaction. The Engineer may also work as a bell attendant during staffing shortages or peak check-in/check-out periods and perform other duties as requested by management. The position is at The Rittenhouse Hotel in downtown Philadelphia, a property within HHM Hotels’ Echelon Luxury & Lifestyle division. The work schedule varies and may include holidays, weekends, and alternate shifts.

Requirements

  • High school diploma.
  • Previous engineer or maintenance experience, or equivalent training.
  • Ability to stand for extended periods; walk; push; lift up to 50 pounds; bend and reach; kneel; stoop; crawl; and climb.
  • Availability for a varying work schedule that may include holidays, weekends, and alternate shifts.

Nice To Haves

  • Trade school coursework in a related field.

Responsibilities

  • Conduct room inspections and identify repair needs.
  • Install or repair sheetrock and other wall coverings.
  • Paint designated areas and items.
  • Install or replace basic electrical fixtures, light switches, receptacles, light bulbs, and fixtures.
  • Repair furniture.
  • Install, replace, and program televisions.
  • Perform minor plumbing functions.
  • Replace and repair heating and cooling pumps and perform preventive maintenance on units.
  • Trace and repair water lines.
  • Troubleshoot and repair kitchen equipment.
  • Maintain repair and preventive maintenance records.
  • Perform and maintain work according to local, state, and federal codes.
  • Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Work as a bell attendant during staffing shortages or peak check-in/check-out periods.
  • Follow Service Recovery Guidelines.
  • Practice safe work habits, wear protective safety equipment, and comply with MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Benefits

  • Medical, dental, and vision health insurance.
  • Paid time off.
  • 401(k) company match.
  • Daily Pay.
  • Free basic life insurance.
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel discounts.
  • Commuter transit and commuter parking benefits.
  • Employee assistance and wellness program.
  • Educational and professional development.
  • Referral bonus program.
  • Competitive wages for full-time and part-time opportunities.
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