Engineer

MCR • Bowling Green, KY

1d • $17 - $17

About The Position

The Engineer maintains the hotel’s rooms, public spaces, equipment, and maintenance areas to support a clean, safe, and well-organized property. The role responds to guest repair requests, documents completed work through the electronic work order platform, and keeps preventative maintenance on schedule. The Engineer conducts property walks at the beginning and end of each scheduled shift, records and addresses maintenance needs, follows safety and health requirements, and reports emergency or life-safety concerns to the immediate supervisor and General Manager.

This position also follows MCR’s universal standards for guest service, cleanliness, product consistency, and teamwork. Team members are expected to greet guests warmly, respond to concerns with hospitality and urgency, maintain clean and organized workspaces, complete checklists and handover reports accurately and on time, and communicate professionally. The role may include helping clean guest rooms or public spaces as needed.

The position requires a varied schedule that may include evenings, nights, weekends, and holidays. Physical duties include climbing, balancing, stooping, kneeling, crawling, standing, walking, repetitive hand and wrist movements, and lifting 50 pounds or more. The job description states that reasonable accommodations may be made to enable employees with disabilities to perform essential functions, absent undue hardship.

Requirements

• Must be at least 18 years of age.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work effectively in stressful, high-pressure situations.
• Must listen effectively and clarify and resolve concerns raised by coworkers and guests.
• Must communicate information and ideas clearly and communicate effectively in English.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must be able to perform the listed physical demands, including lifting 50 pounds or more.

Nice To Haves

• Technical, trade, or vocational school degree preferred.
• At least 2 years of work-related experience in a commercial facility, hospitality, or related field preferred.

Responsibilities

• Respond to guest requests for general repairs and confirm and document completion through the electronic work order platform.
• Keep room and public-space preventative maintenance up to date and on schedule according to the hotel’s PM program.
• Follow safety measures and work checklists, and ensure pool and spa areas comply with applicable health codes.
• Report emergency or life-safety concerns to the immediate supervisor and General Manager, and respond to emergencies using information in Material Safety Data sheets.
• Conduct full-property walks at the beginning and end of each scheduled shift; note, document, and complete maintenance needs.
• Keep maintenance areas clean and organized during the shift and before departure.
• Greet guests warmly and handle challenging guest situations with hospitality and urgency.
• Maintain clean, organized workspaces and help clean guest rooms and public spaces as needed.
• Complete operational checklists accurately and at designated times, and provide accurate, timely shift handover reports.
• Communicate clearly and professionally and collaborate with team members to support guests and hotel operations.
• Follow hotel guidelines and procedures, maintain an approved uniform and nametag, and be punctual for scheduled shifts.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance available after 30 days of employment for full-time team members
• Dental insurance available after 30 days of employment for full-time team members
• Vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed