Engineer

Marriott•New Orleans, LA

About The Position

The Engineer responds to guest repair requests and resolves maintenance issues while providing courteous, professional guest service. The role performs preventive maintenance, inspections, troubleshooting, and basic repairs across guest rooms, equipment, building systems, and interior and exterior areas. Work includes maintaining inventory, communicating shift activities and problems, following safety procedures such as Lockout/Tagout, and using basic computer skills for work-related information and system adjustments. The position also supports team goals, protects company assets and confidential information, and maintains professional appearance and conduct.

Requirements

Driver’s license.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and perform heavier lifting or movement tasks with assistance.
Ability to move up and down stairs, service ramps, and ladders, and to reach overhead and below the knees, bend, twist, pull, and stoop.
Basic computer skills, including entering work-related information.

Nice To Haves

High school diploma or G.E.D. equivalent.
Some experience in general maintenance and exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance is a plus.
Basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.

Responsibilities

Respond to and attend to guest repair requests, and communicate with guests or customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical-room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines.
Identify, locate, and operate equipment shut-off valves and building utility shut-offs.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Perform surface preparation, painting, minor drywall and wood-trim repairs, light-bulb and A/C-filter replacement, and thorough cleanup of repair areas.
Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, cosmetic items, extension cords, vacuum cleaners, internet devices, and other guestroom items.
Program TVs and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing maintenance work.
Repair interior and exterior landscaping and external landscaping sprinklers.
Use basic computer skills to input air-handler schedules and make temperature changes.
Follow company, safety, and security policies and procedures; report maintenance problems, hazards, accidents, and injuries; complete safety training and certifications; and properly store flammable materials.
Maintain a clean and professional uniform and personal appearance, protect proprietary information, and safeguard company assets.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Adhere to quality expectations and standards.
Develop positive working relationships, support team goals, and listen and respond appropriately to other employees’ concerns.
Communicate clearly and professionally.
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and perform heavier tasks with assistance; use stairs, ramps, and ladders; and reach, bend, twist, pull, and stoop as needed.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.