Engineer

Highgate Hotels•San Francisco, CA

About The Position

The Engineer responds to and attends to guest repair requests, communicates with guests and customers to resolve maintenance issues, and assists with the operation, maintenance, and repair of property equipment. The role performs preventive maintenance on tools and kitchen and mechanical-room equipment, including cleaning and lubrication, and visually inspects tools, equipment, and machines. Duties also include maintaining guest rooms and hotel systems and responding to alarms. The position may perform other tasks as assigned by a supervisor or manager.

Requirements

High school diploma or equivalent required.
Valid driver’s license for the applicable state.
Acceptable property-specific Motor Vehicle Driving Record (MVR).

Nice To Haves

Experience in a hotel or related field preferred.
A trade license preferred, such as plumbing, electrical, HVAC, or carpentry.

Responsibilities

Respond to and attend to guest repair requests.
Communicate with guests and customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical-room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines.
Assist with the operation, maintenance, and repair of equipment.
Change light bulbs and perform preventive maintenance in guest rooms, including vinyl repair, paint touch-ups, minor furniture repair, tub caulking, and tile repairs.
Perform preventive maintenance on ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guest rooms, meeting rooms, the swimming pool, and hot tub.
Perform plumbing and laundry-equipment repairs.
Perform preventive maintenance on exhaust fans and supply systems.
Monitor energy conservation.
Repair vacuum cleaners and other small equipment upon request.
Follow up immediately on alarms to determine their location and cause, assess emergency status, and report findings to the Front Desk.
Perform other tasks or jobs as assigned by the supervisor or manager.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For Washington employees: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service; paid Sick & Safe Time accrues at 1 hour per 30 hours worked, with up to 72 hours of unused time carried over.
For Colorado employees: 8 paid holidays per year; Denver employees receive 64 hours of designated holiday time per calendar year; up to 20 days of paid vacation per year based on classification and length of service; 6 days or 48 hours of paid sick leave per year, accrued at 1 hour per 30 hours worked.
For California employees: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service, subject to the stated accrual cap; certain Los Angeles employees may accrue compensated time off; paid sick time accrual and carryover provisions vary by location.