Engineer Supervisor

JW Marriott Savannah•Savannah, GA
•Onsite

About The Position

The Engineering Supervisor is responsible for the day-to-day operations of the Engineering Department at the AAA Four Diamond JW Marriott Savannah Plant Riverside District. When the Director and/or Assistant is absent, the Supervisor assumes the department’s administrative, financial, and operating responsibilities. The role supports the upkeep and safe operation of the property, equipment, grounds, and other assets; supervises and trains Engineers; and helps maintain regulatory compliance, guest service, and efficient hotel operations. The position also assists with budgets, forecasts, vendor contracts, preventive maintenance, special projects, and renovations.

Requirements

  • High school diploma or equivalent and/or experience in a hotel or related field required.
  • Previous supervisory skills required.
  • Must be able to communicate effectively verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Must be able to understand and apply complex information and data from various sources to meet objectives.
  • Must maintain confidentiality of information.
  • Must maintain a warm and friendly demeanor and approach encounters with guests and employees in an attentive, courteous, and service-oriented manner.
  • Must maintain regular attendance as required by scheduling and hotel needs.
  • Must maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
  • Must comply with hotel standards and regulations to encourage safe and efficient operations.
  • Heavy work requiring exertion of more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Flexible and long hours are sometimes required.

Nice To Haves

  • At least three years of progressive experience in a hotel or related field preferred.
  • Trade school and/or college coursework in a related field preferred.

Responsibilities

  • Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
  • Ensure the hotel complies with local, state, and federal laws.
  • Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to hotel standards or the authority having jurisdiction.
  • Supervise Engineers and ensure they are trained in customer service, standard operating procedures, and loss-prevention standards.
  • Participate in energy-conservation programs according to Highgate Hotel standards.
  • Review Guest and Meeting Planner comment cards and ensure identified problems are corrected in a timely manner.
  • Ensure compliance with the Americans with Disabilities Act (ADA).
  • Assist with administration of vendor contracts controlled by the Engineering Department according to hotel standards.
  • Assist in developing and controlling wage and salary, other expense, and energy budgets according to Highgate Hotel financial standards.
  • Assist in developing financial forecasts and participate in monthly profit/loss review meetings.
  • Assist with special projects and renovations as necessary.
  • Repair and program the hotel electronic lock system.
  • Assist in scheduling preventive maintenance tasks.
  • Attend required hotel meetings and training; maintain regular attendance and standards of appearance, grooming, safety, and efficient hotel operations.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
  • Cross-train in other hotel-related areas, maintain confidentiality, and show initiative in anticipating guest and operational needs.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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