Responsible for integrating OT and IT to ensure seamless data flow, operational efficiency, and robust security across digital and physical environments. The role supports foundational technology platforms, workplace services, and support mechanisms that deliver resilient, scalable, and efficient IT services. It contributes to platform strategy and product roadmaps, designs and implements operating models, and ensures infrastructure and platform functions align with business needs and operational excellence and security. The position focuses on ongoing support, maintenance, and optimization of platforms and products to ensure reliability, performance, and availability, as well as technical development and engineering of robust, scalable, high-performing solutions. It leads assessment and resolution of platform issues, schedules fixes and enhancements based on business impact and technical complexity, coordinates with development teams, administers user acceptance testing, and monitors integrated systems. The role operates in a global technology organization supporting critical operational environments and collaborates with infrastructure, cybersecurity, operations, maintenance, analytics, and site leadership teams. Travel to operational sites may be required, and occasional support outside standard business hours may be needed for maintenance windows and critical incidents.
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Job Type
Full-time