Engineer, Ops Field Support

Iberdrola

2d•Remote

About The Position

This individual will be responsible for supporting the operations of Avangrid’s Wind Turbine fleet primarily through failure investigation and troubleshooting. The role serves as a technical liaison in the field to gather data, samples, and observations for failure investigations of wind turbine components and to facilitate resolution of technical issues. The position also provides technical support during investigations into failures and evaluation of operational and performance issues, and supports the development of technical documentation such as service bulletins and work instructions. Additionally, the role supports conference calls with suppliers and meetings with original equipment manufacturers (OEMs) and service providers to ensure compliance with contractual obligations and quality. The Engineer will review supplier’s root cause failure analysis and corrective action documentation, and support internal efforts to investigate failures and carry out testing and measurement to evaluate potential corrective actions. The position also supports product improvement programs designed to increase wind turbine performance and/or reduce operational costs, and efforts to develop and qualify second and third-tier suppliers and parts. Visits to generating plants and suppliers are required to investigate issues first-hand, and the role involves reviewing and critiquing OEM maintenance practices to ensure sufficiency and proposing modifications where necessary.

Requirements

Degree in engineering, math, physics, or other technical discipline or equivalent experience
Technical Background and demonstrated 5 years’ experience in wind turbine engineering or operations.
Demonstrated written and oral communication skills
Strong organizational and planning skills.
Understanding of technical due diligence.
Ability to climb 100-meter-tall steel towers and to occasionally lift items weighing up to 50 pounds.
Flexibility to travel around the US and overseas; approximately 20% travel required

Nice To Haves

Advanced knowledge of various Wind Turbine platforms primarily with GE and Suzlon.
Innovative and analytical way of thinking, with demonstrated acumen for troubleshooting
Demonstrated knowledge of hydraulic, electrical, and mechanical systems and competency with electrical and hydraulic schematics.
Competency with use of electrical and mechanical tools
Proficiency utilizing word processing, spreadsheets, email, and other office programs.

Responsibilities

Serve as technical liaison in the field to gather data, samples, and observations, in support failure investigations of wind turbine components (such as gearboxes, blades, generators, converters, and transformers) and to facilitate resolution of technical issues.
Provide technical support during investigations into failures and evaluation of operational and performance issues.
Support the development of technical documentation such as service bulletins and work instructions and carry out procedures in the field.
Support conference calls with suppliers to ensure their compliance with contractual obligations.
Support meetings and calls with original equipment manufacturers and service providers to ensure quality and compliance with contractual obligations.
Review supplier’s root cause failure analysis and corrective action documentation.
Support internal efforts to investigate failures and to carry out testing and measurement to evaluate potential corrective actions
Support product improvement programs designed to increase wind turbine performance and/or reduce operational costs.
Support efforts to develop and qualify second and third-tier suppliers and parts.
Visit generating plants and suppliers as required to investigate issues first-hand.
Review and critique OEM maintenance practices with the objective ensuring OEM practices are sufficient to successfully maintain equipment and propose modifications to procedures where necessary.