Ops Engineer

Clerk AI•San Francisco, CA

18h•Onsite

About The Position

Clerk Chat's mission is to make every business conversational. We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure. This role is for a technically minded operator who thrives at the intersection of sales, systems, and automation. The ideal candidate enjoys turning messy, manual sales processes into scalable, reliable workflows. They are comfortable working across teams, diving into CRM configurations, building integrations, and using data to drive clarity and efficiency. The role requires an understanding that a great sales organization runs on clean data, smart automation, and tools that help reps sell - not slow them down. The candidate will be excited by the challenge of building the infrastructure that powers a fast-growing revenue engine.

Requirements

Sales Operations or RevOps Experience – 3+ years working with sales systems, CRM platforms, or revenue operations
CRM Expertise – Hands-on experience with Salesforce (preferred) or similar platforms, including workflows and reporting
Automation & Integration Skills – Experience building automations and connecting systems using APIs, webhooks, or no/low-code tools (Make, n8n...)
Analytical Mindset – Strong ability to work with data, build dashboards, and derive actionable insights
Systems Thinking – Ability to design scalable, maintainable solutions while debugging complex operational issues
Strong Communication – Ability to translate business needs into technical solutions and collaborate across teams

Nice To Haves

Prompt engineering skills.
Exposure to early-stage startups or high-growth companies, with a passion for driving results in these environments.

Responsibilities

Build Automation – Design and implement automation for lead routing, qualification, follow-ups, forecasting, and reporting to eliminate manual work
Integrate Platforms – Connect CRM, marketing, product, billing, and support systems using APIs, webhooks, and middleware
Ensure Data Integrity – Maintain high data quality across systems, resolving inconsistencies and improving reliability for reporting and forecasting
Enable the Sales Team – Translate sales processes into technical solutions that help reps move faster and close more deals
Drive Insights – Build dashboards and reports that give leadership clear visibility into pipeline health, performance, and growth trends
Cross-Functionally – Work closely with Sales, Marketing, Customer Success, and Engineering to continuously improve revenue operations