Field Support Engineer

Integrated Solutions for Systems•Aberdeen, MD

3d•Onsite

About The Position

IS4S is seeking a field support engineer or representative (FSE/FSR) in Auburn, AL or Aberdeen, MD. This person would play a vital part in hands on integration and demonstration of emerging capabilities to warfighters and leaders. The challenges facing our nation are constantly evolving. Therefore, we are looking for self-driven team members willing and able to constantly learn, adapt, and find ways to develop and integrate solutions. Selected applicants will be expected to gain familiarity with the underlying domain (e.g., EW, Fires, PNT) and its role in the larger system of systems to incorporate warfighter needs throughout the solution. They will be given freedom to solve problems and develop solutions with the expectation of owning their tasks and responsibilities. They will also integrate into an existing team that provides support and to ensure designs and solutions conform to and enhance the end product.

Requirements

Bachelor’s degree or higher in engineering, computer science, or related technical field (for full-time applicants)
Ability to comprehend complex systems and identify interconnections and functions of both internal and external systems/subsystems/services
Knowledge of programming languages to support development and integration of system drivers and adapters needed to communicate across systems
Working knowledge of computer networking, routing, and IP-based communications
Be able to problem-solve and develop solutions in front of customers, users, and stakeholders
Ability to work independently, take initiative, and manage tasks with minimal direction
Must be able to lift and carry computing and networking equipment in support of transit, installation, and usage
Possess strong written and verbal communication skills for engaging customers and users as well as communicating successes, challenges, and issues to the development teams
Able to travel CONUS and OCONUS to support demonstrations, training, and exercises, potentially lasting multiple weeks and/or working non-standard hours to match event schedules
US Citizenship is required

Nice To Haves

Working knowledge of Electromagnetic Warfare, PNT, radios, and other RF equipment
Understanding of various hardware electronic interfaces and protocols
Understanding of tactical networks, including enterprise, satellite, terrestrial, and mobile, ad hoc networks (MANETs)
Demonstrated integrations between systems requiring adapting/translating between multiple data models to enable communication and joint system operation
Familiarity with military compute systems and compute environments
Familiarity with standard DevSecOps practices and platforms (e.g., git)
Experience with Mission Command or C2 systems, especially those dealing with Fires and Electromagnetic Warfare
Familiarity with Army processes and operations

Responsibilities

Apply knowledge of sensors, RF, networking, and computing to integrate systems and connect data pathways
Diagnose problems, troubleshoot issues, and identify solutions to aid customers
Educate and train customers and users on systems, their integration, and operation
Work in the field and on test ranges with military equipment, collaborating with industry and government colleagues to demonstrate capabilities