Engineer IV

Marriott•Kissimmee, FL

About The Position

Respond to guest repair requests and communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance, inspect and repair equipment and building systems, maintain inventory, requisition supplies, and communicate shift activities and problems. The role requires extensive knowledge of building systems, emergency response, and building documentation, including blueprints and electrical schematics for plumbing and HVAC. The Engineer IV performs advanced troubleshooting and highly complex repairs to property, electrical, plumbing, mechanical, HVAC, refrigeration, pool-heating, boiler, pump, and related systems with little or no supervision, while following company standards and applicable codes. The position also conducts property inspections, uses Lockout/Tagout procedures, understands maintenance contracts and vendors, and works with engineering computer programs for preventive maintenance and energy management. The Engineer IV may train and mentor other engineers, supervise work in progress, act in a supervisory capacity when supervisors or management are absent, and perform Engineer on Duty duties, including readings and rounds. The role requires compliance with safety, security, quality, and company policies; professional conduct and appearance; guest service; effective communication and teamwork; and protection of confidential information and company assets. Physical requirements include moving objects up to 50 pounds without assistance and heavier objects with assistance, using stairs, ramps, and ladders, and reaching, bending, twisting, pulling, and stooping. The employee must use computers and/or point-of-sale systems to enter and find work-related information and perform other reasonable duties as requested.

Requirements

  • Valid driver's license.
  • License or certification in refrigeration or electrical, earned or currently in progress.
  • Universal Chlorofluorocarbon (CFC) certification.
  • Must meet applicable state and federal certification and/or licensing requirements.
  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • A two-year technical diploma program certificate in HVAC/refrigeration is preferred.
  • Extensive experience and training in general maintenance, including advanced repairs, electrical or refrigeration, and exterior and interior surface preparation and painting, is preferred.
  • At least 2 years of hotel engineering or maintenance experience is preferred.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • Certificate in a two-year technical diploma program for HVAC/refrigeration.
  • Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration, and exterior and interior surface preparation and painting.
  • At least 2 years of hotel engineering/maintenance experience.

Responsibilities

  • Respond to and attend to guest repair requests, communicating with guests and customers to resolve maintenance issues.
  • Perform preventive maintenance on tools and equipment, including cleaning and lubrication; visually inspect tools, equipment, and machines.
  • Carry equipment such as tools and a radio, and identify, locate, and operate equipment and building utility shut-off valves.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate daily activities and problems to other shifts using approved communication programs and standards.
  • Perform complex repairs and advanced troubleshooting on property, MEP, HVAC, refrigeration, pool-heating, boiler, pump, appliance, and related systems with little or no supervision, in accordance with company standards and applicable codes.
  • Conduct routine inspections of the property, identify safety hazards, lack of illumination, and down equipment, and take immediate corrective action.
  • Use Lockout/Tagout procedures before performing maintenance work.
  • Maintain knowledge of maintenance contracts and vendors and use engineering computer programs for preventive maintenance, energy management, and related systems.
  • Train and mentor other engineers as necessary, supervise work in progress, and act in a supervisory role in the absence of supervisors or management.
  • Perform Engineer on Duty responsibilities, including readings and rounds.
  • Follow company, safety, and security policies; report maintenance problems, hazards, accidents, and injuries; complete safety training and certifications; and properly store flammable materials.
  • Maintain a clean and professional appearance, protect confidential information and company assets, and provide guest service consistent with company standards.
  • Develop positive working relationships, support team goals, listen and respond to employee concerns, and communicate clearly and professionally.
  • Move and handle objects within specified weight limits; use stairs, ramps, and ladders; and reach, bend, twist, pull, and stoop as needed.
  • Use computers and/or point-of-sale systems to enter and locate work-related information.
  • Perform other reasonable job duties as requested.
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