Engineer IV

Marriott • Chicago, IL

10d

About The Position

The Engineer IV responds to guest repair requests and communicates with guests and customers to resolve maintenance issues. The role performs preventive maintenance, inspections, complex repairs, and advanced troubleshooting across hotel mechanical, electrical, plumbing, HVAC, refrigeration, pool-heating, and other building systems, with little or no supervision. Work must follow company standards and applicable local and national codes, safety procedures, and Lockout/Tagout requirements. The engineer maintains maintenance inventory, requisitions supplies, coordinates shift handoffs, and works with maintenance vendors and contracts. The position also performs Engineer on Duty readings and rounds, trains and mentors other engineers, and may supervise work in progress or act in a supervisory capacity when supervisors or management are absent.

The role requires professional journeyman-level expertise in at least three engineering specialties and basic skills in the remaining listed areas. It includes routine property inspections, identifying hazards or equipment failures, and taking corrective action. The engineer is expected to follow company policies, deliver guest service, maintain a professional appearance, communicate effectively, protect company property and confidential information, and support positive working relationships. Physical work includes moving objects up to 50 pounds without assistance, heavier objects with assistance, using stairs, ramps, and ladders, and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be requested.

Requirements

• Valid driver's license.
• Refrigeration or electrical license or certification, earned or currently in progress.
• Universal Chlorofluorocarbon (CFC) certification.
• Meet applicable state and federal certification and/or licensing requirements.
• Professional journeyman-level expertise in at least three of the following areas, with basic skills in the remaining areas: air conditioning and refrigeration; electrical; plumbing; carpentry and finish skills; mechanical; general building management; pneumatic/electronic systems and controls; and/or energy conservation.
• Advanced engineering operations skills and general mechanical ability.
• Thorough knowledge of building systems, emergency response, and building documentation, including reading standard blueprints and electrical schematics related to plumbing and HVAC.
• Solid knowledge and skill in the safe use of hand and power tools and other materials used for repair and maintenance tasks.
• Ability to perform complex repairs with little or no supervision and advanced troubleshooting of hotel mechanical, electrical, and plumbing systems.
• Ability to carry, move, lift, push, pull, and place objects weighing up to 50 pounds without assistance, and heavier objects with assistance; use stairs, service ramps, and/or ladders; and reach overhead and below the knees, bend, twist, pull, and stoop.
• Ability to enter and locate work-related information using computers and/or point-of-sale systems.

Nice To Haves

• High school diploma or GED equivalent.
• Certificate in a two-year technical diploma program for HVAC/refrigeration.
• Extensive experience and training in general maintenance and advanced repairs, electrical or refrigeration, and exterior and interior surface preparation and painting.
• At least two years of hotel engineering or maintenance experience.

Responsibilities

• Respond to guest repair requests and communicate with guests or customers to resolve maintenance issues.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and visually inspect tools, equipment, and machines.
• Identify and operate equipment and building utility shut-off valves.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved programs and standards.
• Perform complex repairs to property, electrical, plumbing, mechanical, HVAC, refrigeration, and pool-heating equipment in accordance with company standards and applicable codes.
• Inspect the property for safety hazards, insufficient illumination, and failed equipment, and take immediate corrective action.
• Inspect and repair mechanical equipment and diagnose and repair boilers, pumps, appliances, HVAC, electrical, and plumbing components.
• Use the Lockout/Tagout system before performing maintenance work.
• Apply engineering computer programs related to preventive maintenance, energy management, and other systems, including connected devices.
• Troubleshoot hotel mechanical, electrical, and plumbing systems.
• Train and mentor other engineers, supervise work in progress, and act in a supervisory role when supervisors or management are absent.
• Perform Engineer on Duty responsibilities, including readings and rounds.
• Follow company, safety, and security policies; report maintenance problems, hazards, accidents, and injuries; complete safety training; and properly store flammable materials.
• Maintain a clean and professional uniform and appearance, protect confidential information and company assets, and provide guest service in accordance with company standards.
• Develop positive working relationships, support team goals, and communicate clearly and professionally.
• Use computers and/or point-of-sale systems to enter and locate work-related information.
• Perform other reasonable job duties as requested.

Benefits

• The company offers a wide range of benefits intended to support employees and their families, wellbeing, career development, and new experiences; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed