Engineer, IT Shared Services

Bristol Myers Squibb•Bothell, WA

2d•Onsite

About The Position

Bristol Myers Squibb is seeking an IT Shared Services Engineer to manage the IT shared landscape across the Cell Therapy site. This role involves overseeing IT systems such as IT Architecture and IT Infrastructure, including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc. The engineer will also serve as the CTF IT Cybersecurity Point of Contact (POC), manage system patching, monitor and reduce ServiceNow tickets related to IT Infrastructure, manage spares and inventory, and support the Disaster Recovery of local computerized systems. A key responsibility is ensuring the uninterrupted 24/7 operation of manufacturing systems for CAR-T Manufacturing and acting as the main POC during P1 and P2 ServiceNow tickets.

Requirements

Requires a Bachelor’s degree in an engineering or MIS discipline.
Must have experience with Cybersecurity, patching and IT Life Cycle Management (LCM) in a bio-tech manufacturing environment.
Must have 4+ years of hands-on experience in a biotech manufacturing and supply chain environment.
Understanding of supply chain, manufacturing domains, and supporting technology including manufacturing and supply chain ERP systems (e.g., Oracle, SAP).
Working knowledge of regulatory requirements and how they relate to existing and new business systems and practices, primarily GDPs.
Sound understanding of a Cell Therapy manufacturing facility IT Architecture and IT Infrastructure including Networks, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
Ability to effectively communicate with both technical and non-technical team members.
Strong interpersonal skills, especially regarding: Teamwork and collaboration. Client focus. Verbal and written communication.
Knowledge of Cell Therapy Facility (CTF) IT Architecture and IT Infrastructure including Networks, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
Knowledge of cGMP, GXP, GAMP, SDLC regulations, including 21CFR part 11, and good documentation practices.
Knowledge of pharmaceutical, manufacturing and laboratory systems and equipment that support Biologics and clinical manufacturing.
Strong technical and problem-solving skills and the ability to work independently.
Demonstrated success working in a high-performing, business results-driven environment.
Knowledge of Cybersecurity, patching and IT Life Cycle Management (LCM).
Understanding of computer system validation.

Responsibilities

Own and manage the IT shared landscape across the Cell Therapy site IT systems like IT Architecture and IT Infrastructure including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
Be a CTF IT Cybersecurity Point of Contact (POC) and own the system patching effort for various local IT systems.
Monitor, track and reduce ServiceNow tickets related to IT Infrastructure.
Manage spares and inventory for IT Infrastructure.
Support the Disaster Recovery of local computerized systems and be the main POC during P1 and P2 ServiceNow tickets.
Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T Manufacturing.

Benefits

Medical, pharmacy, dental, and vision care.
BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Flexible time off (unlimited, with manager approval)
11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
160 hours annual paid vacation for new hires with manager approval (Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees)
11 national holidays (Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees)
3 optional holidays (Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees)
Unlimited paid sick time
Up to 2 paid volunteer days per year
Summer hours flexibility
Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
Annual Global Shutdown between Christmas and New Years Day