Engineer, IT Infrastructure

American Airlines • Dallas, TX

23h

About The Position

This job is a member of the Information Technology Team within the Information Technology Division. Responsible for both traditional and cloud-based infrastructure implementations based on designs from infrastructure architects

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience as a network or infrastructure engineer or administrator
• Advanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutions
• In-depth knowledge of IT business operations, systems requirements, and processes
• Demonstrated experience in the following: VMware environments – vSphere, VCSA, vROPS, LogInsight & vRA
• Installing and managing Windows Server (2016, 2019, 2022, and 2025), Red Hat Enterprise Linux (7, 8, and 9), and Ubuntu Linux Server (20.04, 22.04, and 24.04)
• Dynatrace, VMware Log Insight and VMware vROPS
• Expertise with writing PowerShell and BASH scripts
• Solid foundation of CICD tools – GitHub Actions, Ansible Automation Platform, VMware vRealize Automation, Hashicorp Terraform and Packer
• Ability to analyze complex problems and implement solutions and/or workarounds
• Ability to lead multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
• Proficiency in Agile project management methodology, specifically within infrastructure area

Nice To Haves

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 5+ years of experience as a network or infrastructure engineer or administrator
• DevSecOps minded with strong Python development preferred
• Demonstrated mastery of managing VMs in VMware on-prem and Azure

Responsibilities

• Provides good understanding of concepts related to server load balancing, WAS clustering, and other application scaling concepts
• Troubleshoots and resolves middleware issues across development, testing, and production environments
• Proactively monitors local and remote data center operations and equipment, including UPSs, HVAC, power, facility security systems and all datacenter processes and procedures
• Encourages an environment of sharing and teamwork among the team.
• Stays current with systems technology best practices and changing technologies, in order to maintain domain expertise and recommend enhancements or changes
• Supports communication and response process by responding to users on system issues, maintenance, and system status, and advising and escalating on any prolonged or major issues
• Manages and maintain Windows Active Directory, including DNS and Group Policies
• Provides guidance to lower-level technicians and assists when and where necessary
• Travels, as required
• Mandatory rotational schedule for on-call off-hours support

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees