Engineer-Information Services I

Indiana University Health System • Indianapolis, IN

3d • Hybrid

About The Position

Indiana University Health is hiring an Engineer-Information Services I for its Information Services organization. The role monitors, maintains, and troubleshoots critical network infrastructure and IT systems, serving as a first line of defense for incident response, alert triage, and system performance monitoring to support 24/7 uptime and high availability. The engineer fulfills customer requirements through design, build, test, troubleshooting, and documentation activities for enterprise-class datacenter computing hardware, software, networking tools, and platforms. The role also reviews emerging technologies, provides feedback on configuration and operations, and analyzes proposed solution architectures to suggest practical amendments. This is a full-time hybrid position in Indianapolis or Fort Wayne, Indiana, working 2nd or 3rd shift only.

Requirements

• Bachelor's degree or equivalent years of experience.
• 0–3 years of experience.
• Working and demonstrable familiarity or experience with hypervisors and scripting.
• Strong foundation in networking concepts, including TCP/IP, routing, and switching.
• Hands-on experience with monitoring tools.
• Proactive approach to diagnosing and resolving technical issues.

Nice To Haves

• Experience with or understanding of healthcare, health insurance, and health-provider processes.

Responsibilities

• Monitor, maintain, and troubleshoot critical network infrastructure and IT systems.
• Respond to incidents, triage alerts, and monitor system performance to help ensure uptime and high availability.
• Perform design, build, testing, troubleshooting, and documentation activities for enterprise-class datacenter computing hardware, software, networking tools, and platforms.
• Review and evaluate emerging technologies and provide feedback on how to configure and operate them.
• Analyze proposed solution architectures and suggest practical amendments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level