Engineer-Information Services I

IU Health • Indianapolis, IN

4d • Hybrid

About The Position

Indiana University Health is seeking an Engineer-Information Services I for its Information Services organization. The role monitors, maintains, and troubleshoots critical network infrastructure and IT systems, serving as a first line of defense for incident response, alert triage, and system performance monitoring to support 24/7 uptime and high availability. The engineer fulfills customer requirements through design, build, test, troubleshooting, and documentation for enterprise-class datacenter computing hardware, software, networking tools, and platforms. The role also reviews emerging technologies, provides feedback on their configuration and operation, and analyzes proposed solution architectures with practical amendments as appropriate.

The position is full-time and hybrid, based in Indianapolis or Fort Wayne, Indiana. Applicants must be available for second or third shift only. The role reports to the Manager-Information Services and has no direct reports.

Requirements

• Bachelor's degree or equivalent years of experience.
• 0–3 years of experience.
• Working and demonstrable familiarity or experience with hypervisors and scripting.
• Strong foundation in networking concepts, including TCP/IP, routing, and switching.
• Hands-on experience with monitoring tools.
• Proactive approach to diagnosing and resolving complex technical issues.
• Availability for second or third shift only.

Nice To Haves

• Healthcare, health insurance, or health-provider experience and understanding of related processes.

Responsibilities

• Monitor, maintain, and troubleshoot critical network infrastructure and IT systems.
• Respond to incidents, triage alerts, and monitor system performance to ensure uptime and high availability.
• Design, build, test, troubleshoot, and document enterprise-class datacenter computing hardware, software, networking tools, and platforms to fulfill customer requirements.
• Review and evaluate new technologies and provide feedback on how to configure and operate them.
• Analyze proposed solution architectures and suggest practical amendments.

Benefits

• Access to learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level