Engineer in Charge - Corporate Broadcast, Studio & Live Event Operations

Diversified•Santa Clara, CA

3d•$140,000 - $160,000•Onsite

About The Position

The Engineer in Charge (EIC) is responsible for the technical reliability, operational readiness, maintenance, and continuous improvement of a corporate broadcast and live production environment supporting executive communications, studio productions, corporate events, and hybrid broadcasts. The role combines professional broadcast engineering with hands-on production operations support and serves as the primary onsite technical resource for corporate production systems and a purpose-built live event theater. The EIC maintains technical ownership of the live event theater, which supports approximately three major events annually, and provides ongoing engineering and operational support for daily corporate production activities. Engineering reliability, technical ownership, and production system readiness are the position’s primary responsibilities. The EIC works collaboratively with production personnel, technical teams, and client stakeholders, and supports executive events, live broadcasts, rehearsals, studio productions, virtual events, and scheduled maintenance. This is a full-time onsite position in studios, control rooms, equipment rooms, and other technical production environments. Occasional early morning, evening, or weekend production support may be required based on approved operational requirements. The EIC provides technical guidance and coordinates troubleshooting and escalations, while personnel management, staffing decisions, and reporting relationships remain with designated management.

Requirements

High school diploma or GED required.
At least 5 years of professional experience in broadcast engineering, broadcast systems support, production engineering, or a closely related technical field.
Hands-on experience with professional broadcast equipment and live production workflows.
Strong understanding of video signal flow, routing, switching, audio systems, recording, and streaming technologies.
Working knowledge of SDI, IP-based production systems, and audio-over-IP technologies.
Experience supporting professional camera systems, including PTZ cameras.
Ability to troubleshoot live production systems in time-sensitive environments.
Familiarity with Zoom, Microsoft Teams, and virtual production workflows.
Understanding of media playback systems, video formats, frame rates, and audio-level management.
Ability to read and interpret technical drawings, signal-flow diagrams, and system documentation.
Strong communication, organizational, troubleshooting, and problem-solving skills.
Ability to work independently while collaborating with production teams and client stakeholders.
Ability to work onsite in studios, control rooms, equipment rooms, and other technical production environments.
Flexibility to support occasional early morning, evening, or weekend productions based on approved operational requirements.

Nice To Haves

Bachelor’s degree.
Experience supporting corporate broadcast studios, executive communications, or enterprise live-event environments.
Experience with Ross production switchers, vMix, and professional media playback systems.
Knowledge of Dante audio networking and IP-based media workflows.
Familiarity with Clear-Com intercom systems and professional audio consoles.
Experience with professional streaming encoders, recording platforms, and video distribution systems.
Understanding of broadcast networking, multicast, VLANs, and production network troubleshooting.
Experience developing SOPs, maintaining technical documentation, and supporting preventive maintenance programs.
Experience providing technical training or mentoring production personnel.
Previous experience working within a managed services or enterprise service delivery environment.

Responsibilities

Serve as the primary onsite technical resource for corporate broadcast, studio, and production infrastructure.
Maintain, configure, troubleshoot, and support production systems, including cameras, video switchers, routers, audio consoles, intercom systems, recording equipment, and streaming platforms.
Support SDI, IP-based video, audio-over-IP, and associated production networking technologies.
Diagnose and resolve technical issues affecting production equipment, signal flow, and system performance.
Perform preventive maintenance, system inspections, firmware updates, and equipment health checks; coordinate technical escalations, manufacturer support, repairs, and system recovery.
Recommend technical improvements to enhance system reliability, performance, and operational efficiency.
Maintain the live event theater’s broadcast, audio, video, control, communications, and production systems in a state of operational readiness.
Prepare, configure, test, and troubleshoot the theater for approximately three major events annually; lead technical support during rehearsals and live events.
Coordinate with production personnel, event stakeholders, vendors, and technical resources to meet event requirements.
Develop and maintain theater-specific SOPs, system documentation, technical checklists, and contingency procedures.
Provide technical and operational support for executive communications, corporate events, studio productions, live broadcasts, and hybrid events.
Operate and configure PTZ cameras, including presets, framing, positioning, and camera movements under production direction.
Support Zoom and Microsoft Teams productions, including participant pinning, spotlighting, content sharing, and audio/video monitoring.
Prepare and validate video playback, including media ingest, playlist management, quality control, and audio-level verification.
Support production switching, routing, streaming, recording, production setup, rehearsals, live-event execution, and post-event technical activities.
Participate in production planning meetings, technical reviews, and event rehearsals; conduct preproduction checks and coordinate technical requirements, risks, and workflow limitations.
Develop contingency procedures and backup workflows, and communicate technical concerns and recommended solutions before production execution.
Develop and maintain SOPs, technical documentation, system diagrams, troubleshooting guides, configuration records, and maintenance and incident records.
Evaluate production workflows and recommend improvements; support equipment lifecycle planning, technology upgrades, and new production workflows.
Collaborate with production personnel, engineers, technicians, and client stakeholders; provide technical guidance, troubleshooting assistance, equipment familiarization, and knowledge sharing.
Communicate system status, technical risks, and operational concerns, and coordinate troubleshooting, incident response, and escalations within established service delivery structures.
Prioritize engineering response to critical technical issues, coordinating production coverage through appropriate production leadership.