Engineer in Charge - Corporate Broadcast, Studio & Live Event Operations

Diversified•Santa Clara, CA

2d•Onsite

About The Position

The Engineer in Charge (EIC) is the primary onsite technical resource for a corporate broadcast, studio, and live-event environment. The role is responsible for the reliability, operational readiness, maintenance, and continuous improvement of production systems supporting executive communications, studio productions, corporate events, and hybrid broadcasts. It combines professional broadcast engineering with hands-on production operations support, while keeping engineering reliability, technical ownership, and system readiness as its priorities. The EIC maintains technical ownership of a purpose-built live-event theater, keeping its broadcast, audio, video, control, communications, and production systems ready throughout the year and leading technical preparation and live support for approximately three major events annually. The position also supports daily corporate production activities, including rehearsals, broadcasts, studio productions, virtual events, and scheduled maintenance. This is a full-time onsite position, with occasional early-morning, evening, or weekend production support based on approved operational requirements. The EIC collaborates with production personnel, technical teams, vendors, and client stakeholders; personnel management and reporting relationships remain with designated management.

Requirements

High school diploma or GED required.
Minimum 5 years of professional experience in broadcast engineering, broadcast systems support, production engineering, or a closely related technical field.
Demonstrated hands-on experience with professional broadcast equipment and live production workflows.
Strong understanding of video signal flow, routing, switching, audio systems, recording, and streaming technologies.
Working knowledge of SDI, IP-based production systems, and audio-over-IP technologies.
Experience supporting professional camera systems, including PTZ cameras.
Proven ability to troubleshoot live production systems in time-sensitive environments.
Familiarity with Zoom, Microsoft Teams, and virtual production workflows.
Understanding of media playback systems, video formats, frame rates, and audio-level management.
Ability to read and interpret technical drawings, signal-flow diagrams, and system documentation.
Strong communication, organizational, troubleshooting, and problem-solving skills.
Ability to work independently while collaborating with production teams and client stakeholders.

Nice To Haves

Bachelor’s degree.
Experience supporting corporate broadcast studios, executive communications, or enterprise live-event environments.
Experience with Ross production switchers, vMix, and professional media playback systems.
Knowledge of Dante audio networking and IP-based media workflows.
Familiarity with Clear-Com intercom systems and professional audio consoles.
Experience with professional streaming encoders, recording platforms, and video distribution systems.
Understanding of broadcast networking, multicast, VLANs, and production network troubleshooting.
Experience developing SOPs, maintaining technical documentation, and supporting preventive maintenance programs.
Experience providing technical training or mentoring production personnel.
Previous experience working within a managed services or enterprise service delivery environment.

Responsibilities

Serve as the primary onsite technical resource for corporate broadcast, studio, and production infrastructure.
Maintain, configure, troubleshoot, and support cameras, video switchers, routers, audio consoles, intercom systems, recording equipment, streaming platforms, and associated production networking technologies.
Diagnose and resolve technical issues affecting production equipment, signal flow, and system performance.
Perform preventive maintenance, system inspections, firmware updates, and equipment health checks; coordinate escalations, manufacturer support, repairs, and system recovery.
Recommend technical improvements to enhance system reliability, performance, and operational efficiency.
Serve as the technical owner and Engineer in Charge for the onsite live-event theater, maintaining its systems in an operationally ready state.
Lead theater event preparation, configuration, testing, troubleshooting, rehearsals, and live-event technical support for approximately three major events annually.
Coordinate theater technical requirements with production personnel, event stakeholders, vendors, and supporting technical resources.
Develop and maintain theater-specific SOPs, system documentation, technical checklists, and contingency procedures.
Provide technical and operational support for executive communications, corporate events, studio productions, live broadcasts, and hybrid events.
Operate and configure PTZ cameras, including presets, framing, positioning, and camera movements under production direction.
Support Zoom and Microsoft Teams productions, including participant pinning, spotlighting, content sharing, and audio/video monitoring.
Prepare, validate, and execute video playback, including media ingest, playlist management, quality control, and audio-level verification.
Support production switching, routing, streaming, recording, setup, rehearsals, live-event execution, and post-event technical activities.
Participate in production planning meetings, technical reviews, and event rehearsals; perform preproduction checks and identify technical requirements, risks, and workflow limitations.
Develop and maintain contingency procedures and backup workflows, and ensure production environments are technically prepared for scheduled events and broadcasts.
Develop and maintain SOPs, technical documentation, system diagrams, and troubleshooting guides; document configurations, maintenance, incidents, and corrective actions.
Evaluate workflows, recommend improvements, support equipment lifecycle planning and technology upgrades, and maintain accurate technical records.
Collaborate with production personnel, engineers, technicians, and client stakeholders; provide technical guidance, troubleshooting assistance, equipment familiarization, and knowledge sharing.
Communicate system status, technical risks, and operational concerns, and coordinate troubleshooting, incident response, and escalation within established structures.
Prioritize engineering response to critical technical issues over routine operational assignments, coordinating production coverage through appropriate production leadership.