Engineer II

Marriott•Austin, TX

2d•Onsite

About The Position

The Engineer II is responsible for responding to and attending to guest repair requests, resolving maintenance issues with minimal supervision, and performing preventive maintenance on tools and equipment. This role involves visually inspecting tools, equipment, or machines, carrying necessary equipment, and operating all shut-off valves for equipment and buildings. The Engineer II maintains maintenance inventory, requisitions parts and supplies, and ensures effective communication of daily activities and problems across shifts. The position requires proficiency in at least one of several categories (e.g., air conditioning, electrical, plumbing, carpentry) and above-average skills in two more, along with basic skills in the remaining categories. Key tasks include safe use of hand and power tools, basic repair of PVC copper pipe, troubleshooting and repairing various equipment (pumps, motors, plumbing, electrical items, internet devices), programming TVs, and performing general housekeeping and engineering duties. The Engineer II also assists with surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and cleanup. Adherence to the Lockout/Tagout system is mandatory. The role requires working knowledge of engineering computer programs for preventative maintenance and energy management, mid-level troubleshooting of hotel MEP systems, and the ability to train and mentor Engineer I staff, as well as performing Engineer on Duty responsibilities. Additionally, the Engineer II must follow all company and safety procedures, report hazards, complete safety training, maintain professional appearance, confidentiality, and protect company assets. Guest interaction is a key component, including welcoming guests, anticipating needs, assisting those with disabilities, and adhering to quality standards. The role also involves fostering positive working relationships, supporting team goals, and communicating professionally. Physical demands include moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds (with assistance for heavier items), moving up and down stairs/ladders, and reaching, bending, twisting, pulling, and stooping. The Engineer II must also be able to use computers for work-related information.

Requirements

Universal Chlorofluorocarbon (CFC) Certification
Meet applicable state and federal certification and/or licensing requirements.
Solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
Basic ability to repair or replace PVC copper pipe (including soldering).
Working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
Ability to perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
Ability to train and mentor other engineers (e.g., Engineer I).
Ability to perform Engineer on Duty responsibilities, including readings and rounds.
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Ability to move up and down stairs, service ramps, and/or ladders.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to enter and locate work-related information using computers.

Nice To Haves

High school diploma or G.E.D. equivalent and vocational or technical background.
Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of hotel engineering/maintenance experience.
Valid Driver’s License.

Responsibilities

Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues with little to no supervision.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
Display basic ability to repair or replace PVC copper pipe (including soldering).
Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related duties.
Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Use the Lockout/Tagout system before performing any maintenance work.
Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
Display the ability to train and mentor other engineers (e.g., Engineer I).
Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearances are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.