Engineer I

Marriott•Fort Lauderdale, FL

About The Position

The Engineer I responds to guest repair requests and performs preventive maintenance and basic troubleshooting and repairs on guestroom, kitchen, mechanical-room, building, and landscaping equipment and systems. The role includes inspecting tools and equipment, maintaining inventory, requisitioning supplies, operating utility shut-offs, and communicating daily activities and issues to other shifts. The position requires basic knowledge or the ability to acquire knowledge across areas such as HVAC and refrigeration, electrical, mechanical, plumbing, controls, carpentry, kitchen equipment, vehicles, energy conservation, and general building maintenance. Duties also include painting and minor surface repairs, replacing bulbs and air-conditioning filters, programming televisions, performing related inventory and housekeeping duties, and using computers for work-related information and air-handler schedules or temperature adjustments. The Engineer I follows safety, security, Lockout/Tagout, and company procedures; provides courteous guest service; maintains professional conduct and confidentiality; and works cooperatively with colleagues. The role involves moving objects and navigating stairs, ramps, and ladders, as well as bending, reaching, and other physical tasks. The Ritz-Carlton describes its service standards and culture as centered on gracious, thoughtful luxury service and its Gold Standards.

Requirements

Valid driver's license.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance; heavier tasks are performed with assistance.
Ability to move up and down stairs, service ramps, and ladders, and to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to enter and locate work-related information using computers.
Ability to communicate clearly and professionally and provide courteous guest service.

Nice To Haves

High school diploma or GED equivalent.
Some experience in general maintenance and interior and exterior surface preparation and painting.
Hotel engineering or maintenance experience is a plus.

Responsibilities

Respond to and attend to guest repair requests, and communicate with guests or customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical-room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, and machines; carry equipment such as tools and a radio.
Identify, locate, and operate equipment and building utility shut-off valves.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Perform surface preparation, painting, minor drywall and wood-trim repairs, light-bulb and A/C-filter replacement, and thorough cleanup of repair areas.
Test, troubleshoot, and perform basic repairs on equipment, plumbing, electrical components, cosmetic items, extension cords, vacuum cleaners, internet devices, and other guestroom items; replace electrical switches and outlets.
Program televisions and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before maintenance work.
Perform repairs on interior and exterior landscaping and external landscaping sprinklers.
Use basic computer skills to input air-handler schedules and make temperature changes.
Follow company, safety, and security policies; report maintenance problems, hazards, accidents, and injuries; complete safety training and certifications; and store flammable materials properly.
Maintain a clean and professional appearance, protect confidential information and company assets, and provide guest service consistent with company standards.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Perform other reasonable job duties as requested.