Engineer 1

Highgate Hotels • San Francisco, CA

6d • Onsite

About The Position

The Engineer, Level 1, is responsible for keeping the property in the best possible condition while minimizing inconvenience to customers and employees. The role performs repairs and preventive maintenance across hotel systems, equipment, rooms, and public areas, and maintains work in compliance with local, state, and federal codes. The position also requires attentive, service-oriented communication with guests and employees, participation in required meetings and trainings, regular attendance, and compliance with hotel standards.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field required.
• At least one year of progressive experience in a hotel or related field preferred.
• Able to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Able to listen to, understand, and clarify concerns raised by employees and guests.
• Able to multitask and prioritize departmental functions to meet deadlines.
• Able to handle problems, including anticipating, preventing, identifying, and solving them.
• Able to understand and apply complex information and data from various sources.
• Able to maintain confidentiality and show initiative.
• Able to exert more than 100 pounds of force occasionally, more than 50 pounds frequently, and more than 20 pounds as required by the stated heavy-work classification.
• Flexible and long hours are sometimes required.

Nice To Haves

• At least one year of progressive experience in a hotel or related field.
• Trade school and/or college coursework in a related field.

Responsibilities

• Repair hotel air-conditioning systems, including changing filters, cleaning coils, and replacing motors.
• Perform preventive maintenance on equipment such as boilers, chillers, HVAC systems, and electrical equipment.
• Take required equipment readings and test cooling towers, recording readings.
• Replace and program televisions as needed.
• Replace light switches, receptacles, bulbs, and fixtures.
• Repair furniture.
• Replace and repair pumps.
• Perform plumbing repairs, including clearing clogged drains and repairing copper pipe, washers, handles, and drain fittings.
• Read blueprints and wiring diagrams; trace and repair water lines.
• Troubleshoot and repair kitchen equipment.
• Maintain repair and preventive-maintenance records.
• Perform and maintain work in accordance with local, state, and federal codes.
• Test, clean, and repair swimming pools and spas.
• Paint designated areas; repair and finish sheetrock; repair wall coverings.
• Repair and program the hotel electronic lock system.
• Communicate attentively and courteously with guests and employees, and listen to and clarify concerns.
• Multitask and prioritize departmental functions to meet deadlines; handle, anticipate, prevent, identify, and solve problems.
• Attend required hotel meetings and trainings, maintain regular attendance and appropriate personal appearance, and comply with hotel standards and regulations.
• Maximize productivity, identify problem areas, assist with solutions, cross-train in other hotel-related areas, maintain confidentiality, and anticipate guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED