Engineer 1 (Entry)

BALBOA BAY CLUB VENTURES LLC•Newport Beach, CA

5d•$24 - $24•Onsite

About The Position

The Engineer 1 performs basic maintenance and repairs throughout Balboa Bay Resort, primarily completing preventive maintenance in guest rooms, public areas, and front-of-house areas. Work assignments vary according to the team member’s skill, experience, and business needs. The role maintains accurate records of tasks and work performed, responds to guest and internal service requests, and supports a high level of guest satisfaction. The position includes routine preventive maintenance and minor repairs across the property, including guest rooms, grounds, public areas, and meeting rooms. The Engineer 1 uses and maintains tools and equipment, follows safety and hazardous-material procedures, and reports unusual events, safety concerns, and major system or building problems. The role also assists other engineers and provides operational support during emergency situations.

Requirements

General knowledge of technical fields such as carpentry, painting, and electrical work.
Six months of related experience desired.
Ability to use discretion when handling confidential or sensitive information.
Positive attitude and professional demeanor.
General communication and interpersonal skills and commitment to a high level of guest satisfaction.
Ability to perform basic math, including addition, subtraction, multiplication, and division.
Basic computer skills and ability to use the property's computer systems.
Ability to understand and carry out detailed but uncomplicated written or oral instructions using common sense.
Ability to address problems involving a few concrete variables in standardized situations.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Knowledge of and proper ability to use tools and equipment for hotel maintenance and repairs.
Must wear non-slip, oil-resistant shoes.
Ability to work varying schedules, including holidays, weekends, and alternate shifts, based on hotel business needs.

Nice To Haves

Six months of related experience is desired.

Responsibilities

Perform routinely scheduled preventive maintenance throughout the property, including in guest rooms, grounds, public areas, and meeting rooms.
Complete minor repairs and painting, and perform basic maintenance and repairs according to ability, experience, skill level, and training.
Escalate unresolved issues to other engineers or management to complete repairs and support guest satisfaction.
Resolve guest complaints within the scope of authority and refer other matters to management.
Notify a supervisor and/or Security of unusual events, circumstances, missing items, or alleged theft.
Respond to assigned guest and internal requests for service or repairs.
Use computer systems to receive work orders and record work performed; keep timely and accurate records.
Perform preventive maintenance on tools and keep tools and equipment orderly and in good working order.
Inspect, maintain, repair, and replace parts throughout the property, including machinery, drains, light bulbs, and filters.
Follow safety policies and procedures, report potential safety issues, and take immediate action in emergency situations.
Use required personal protective equipment (PPE), report defective, damaged, lost, or ill-fitting PPE or equipment, and comply with the hotel's HAZMAT program and current MSDS.
Report to work as scheduled and maintain regular attendance.
Assist with emergency response to ensure operational support areas are covered and assist other engineers with maintenance and repairs as needed.
Identify parts, supplies, tools, and materials needed to minimize downtime.
Notify management of major system or building problems or failures and unanticipated maintenance needs.
Complete required training as scheduled and maintain a clean appearance and professional demeanor.