About The Position

The Engine Workshop Technician Level II completes diagnostics, repairs, and rebuilds on engine products in a service workshop under limited supervision. The role performs complex repairs using documented procedures, conducts preventative maintenance, and supports experienced technicians with diagnostics and repair planning. Level II technicians are expected to help mentor entry-level technicians, support shop efficiency and quality initiatives, maintain accurate documentation, and contribute to a safe, customer-focused work environment. They may also assist with training, emergency support, and other operational needs as assigned. The technician disassembles, inspects, cleans, and reassembles engines and engine components; uses mechanical and electronic service tools to troubleshoot and validate repairs; and records completed work in required documents and business systems. The position requires adherence to Health, Safety & Environmental policies and reporting issues or incidents to a supervisor.

Requirements

  • Must be at least 18 years old with 2 years of driving experience.
  • A current valid license is required.
  • Must have a 5-year motor vehicle report free from major violations.
  • Subject to Federal Transit Administration pre-employment and random drug testing, as well as ongoing random drug and alcohol testing.
  • Intermediate-level knowledge of and/or experience with engine products.
  • Vocational diploma from a relevant technical institution.
  • May require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

  • Apprentice-trained Engine Technician.
  • Locally valid driving permit.

Responsibilities

  • Complete diagnostics, repairs, and rebuilds on engine products in a service workshop under limited supervision.
  • Apply documented procedures and policies to complete complex repairs, including identifying and preparing required parts and tools.
  • Disassemble, inspect, clean, and reassemble engines and engine components.
  • Perform preventative maintenance based on engine assessments.
  • Assist more experienced technicians with diagnostics and development of repair plans for engines in the workshop.
  • Complete work documentation, timesheets, warranty claims, and quality documents using handwritten forms or business systems.
  • Complete training in line with skill and business requirements.
  • Maintain work areas and tools for cleanliness and proper operation.
  • Follow applicable Health, Safety & Environmental policies, procedures, and legislation, and report issues or incidents to a supervisor.
  • Diagnose and repair equipment, provide mentorship to entry-level technicians, and support shop efficiency and quality initiatives.
  • Maintain accurate service documentation and contribute to a safe, customer-focused work environment.
  • Assist with training, emergency support, and other operational needs as assigned.
  • Translate customer complaints into troubleshooting plans, use workflows and service tools to isolate failed components, validate repairs, and document troubleshooting results.
  • Use appropriate electronic service tools and interpret their results to determine service steps.
  • Analyze interactions among engine electrical and mechanical systems to diagnose and repair issues.
  • Repair and maintain mechanical and electrical products, inspect and replace parts according to reuse guidelines, and perform progressive damage checks.
  • Escalate technical issues when appropriate and document troubleshooting steps.

Benefits

  • 401(k) Retirement Savings Plan
  • Cash Balance Pension Plan
  • Medical, dental, and life insurance
  • Health Savings Account
  • Domestic Partners Coverage
  • Additional personal and professional benefits, varying by location
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