Engagement Team Co-op: Programs and Events Spring 2027

Commonwealth of Massachusetts • Boston, MA

7d • Hybrid

About The Position

The Engagement Team Co-op supports organization-wide engagement programs for MassDOT’s 4,000+ employees and reports to the Manager of Engagement. The role takes a continuous-improvement approach, evaluating current processes and partnering with HR Data Analytics and Operation, HR Communications, Talent Acquisition, and Learning & Development. Projects may include the MassDOT Onboarding Program, Mentorship Program, Performance Management and Recognition initiatives, and event planning.

The position involves varied responsibilities and requires managing multiple projects with concurrent timelines while working independently, proactively, and with attention to detail. The co-op gathers, organizes, analyzes, and presents information from sources such as feedback sessions, survey results, and research. The role may also facilitate brainstorming, working, and decision-making sessions across HR teams, make recommendations to people in different roles and at different levels, and listen effectively.

The co-op will gain exposure to a variety of Engagement Team projects and programs, build experience managing tasks across concurrent projects, institutionalizing project-management processes, communicating with diverse stakeholders, and interacting with personnel at multiple levels of a government organization. Depending on the student’s interests and skills, HR and other staff may help match them with suitable projects and mentors.

Nice To Haves

• Ability to work in a dynamic, deadline-oriented environment while balancing concurrent priorities and projects.
• Strong written and verbal communication and interpersonal skills.
• Ability to work collaboratively and independently in a hybrid work environment.
• Ability to research creative strategies for engaging MassDOT employees throughout the employee experience, including onboarding, mentorship, and alumni programs.
• Knowledge of event planning for virtual and in-person events ranging from 10 to 300 attendees.
• Ability to organize materials and data alongside team priorities and new ideas.
• Confidence speaking to a group of colleagues, with or without a supporting presentation.
• Solution-oriented approach, excellent time-management and organizational skills, big-picture problem-solving perspective, and strong attention to detail.
• Analytical thinking skills, including identifying trends and patterns in qualitative or quantitative data and using deduction and reasoning.
• Ability to travel to statewide MassDOT locations for meetings, events, and presentations.
• Experience or interest in human resources, events, and/or transportation fields.

Responsibilities

• Become familiar with organization-wide HR engagement events and programs, including their goals, activities, timelines, and project stages.
• Learn about processes and programs across departments that relate to or affect engagement initiatives.
• Document and analyze procedures and organizational standards for Standard Operating Procedures for Engagement programs.
• Develop, communicate, and manage project workflow processes using internal tools to coordinate HR staff and internal and external partners.
• Assist in developing workshops, focus groups, and other engagement or ideation sessions related to process reengineering and program development.
• Participate in team meetings, department meetings, and organization events in support of HR and other departments as needed.
• Support other Engagement-related initiatives as assigned by the manager.
• Gather, organize, analyze, and present information from feedback sessions, survey results, research, and other sources.
• Occasionally facilitate brainstorming sessions, working sessions, and decision-making conversations within and across HR teams.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed