Engagement Manager - Agri Food

Infosys•Chicago, IL

About The Position

Infosys is seeking a Client Partner for its Agri-Food Process Manufacturing vertical. The person will lead all client interfaces within the assigned account scope and, together with Senior Client Partners and Group Managers, build an account plan for client management. The Client Partner typically handles a single account or part of a large account with a P&L of $30 million to $50 million. The role includes managing client relationships and business development; overseeing client delivery assurance with delivery stakeholders; and creating account plans covering relationships, opportunities, and pricing decisions. Infosys supports process manufacturing, agribusiness, and mining organizations with business consulting, information technology, and outsourcing services, including solutions involving AI analytics, ERP, digital, and IT-OT technologies.

Requirements

  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
  • 11 or more years of experience, with strong sales, relationship management, or account management experience.
  • Strong business development track record, including pursuing business transformation and large outsourcing deals.
  • Experience in industrial or process manufacturing and commodities, focused on agribusiness, mining, chemical, or food and beverages.
  • Track record of interacting with and building relationships with C-level client contacts.
  • Hands-on experience creating proposals and leading proposal presentations.
  • Strong leadership, interpersonal, communication, and presentation skills.
  • Wide variety of IT and business consulting engagement experience.
  • Authorization to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Nice To Haves

  • Knowledge of industry-specific go-to-market solutions.
  • Good understanding of industry-specific business issues and drivers.
  • Exposure to engagements involving ERP packages such as SAP, IT-OT, and next-generation AI-Analytics technologies.
  • Global Delivery Model experience.
  • Experience managing large, multi-location consulting engagement teams.
  • Track record as an Account Manager in a rapidly growing client relationship.

Responsibilities

  • Lead client interfaces within the assigned account scope.
  • Work with Senior Client Partners and Group Managers to build account plans.
  • Manage client relationships and business development.
  • Build a client portfolio of up to $30 million to $50 million.
  • Own the opportunity management cycle: prospect, evaluate, propose, and close.
  • Collaborate with delivery stakeholders to ensure fulfillment of client commitments.
  • Create account plans covering required relationships, opportunities to pursue, and pricing decisions.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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