Engagement Manager - Salesforce Revenue Cloud Advanced

CapgeminiBridgewater, NJ
Hybrid

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Role Location This is a hybrid role based in Washington, DC Metro Area About The Job You’re Considering Capgemini is seeking a highly experienced Engagement Manager (EM) to lead a large-scale Salesforce Revenue Cloud Advanced (RCA) Transformation program. This client-facing leadership role will be responsible for driving end-to-end program delivery, managing executive stakeholder relationships, overseeing governance and financial performance, and ensuring the successful transformation of Quote-to-Cash (QTC) business processes. The ideal candidate is a seasoned Salesforce transformation leader with deep expertise in Revenue Cloud, CPQ, and enterprise Quote-to-Cash initiatives, capable of guiding executive stakeholders and delivering complex business transformation programs.

Requirements

  • 10+ years of consulting, program management, and enterprise transformation delivery experience.
  • 5+ years leading Salesforce transformation programs.
  • Proven experience delivering Salesforce Revenue Cloud Advanced (RCA), Salesforce CPQ, or complex Quote-to-Cash implementations.
  • Strong executive stakeholder management and communication skills, with experience engaging C-suite and business leaders.
  • Demonstrated success managing large-scale transformation programs with budgets exceeding $3M.
  • Deep understanding of subscription-based, recurring revenue, and SaaS business models.
  • Strong leadership experience managing geographically distributed teams.
  • Ability to balance strategic planning with hands-on program execution.
  • Must be based in or near Arlington, VA / Washington DC Metro Area.
  • Ability to work onsite at client offices as required.

Nice To Haves

  • Salesforce Revenue Cloud Accreditation or equivalent Revenue Cloud experience.
  • Salesforce CPQ Specialist Certification.
  • Salesforce Administrator Certification.
  • PMP (Project Management Professional).
  • SAFe Agilist Certification.

Responsibilities

  • Serve as the primary engagement lead and trusted advisor to business and technology executives.
  • Lead end-to-end Salesforce Revenue Cloud Advanced transformation programs from strategy through deployment and adoption.
  • Drive Quote-to-Cash (QTC) business process transformation, including: CPQ (Configure, Price, Quote), Product Catalog Management, Pricing and Discounting, Contract Management, Subscription Lifecycle Management, Amendments and Renewals, Billing and Invoicing & Revenue Management
  • Manage overall program scope, budget, timelines, risks, dependencies, and delivery quality.
  • Lead cross-functional teams consisting of architects, functional consultants, developers, testers, and business stakeholders across onshore and offshore delivery models.
  • Facilitate executive governance reviews, steering committee meetings, status reporting, and stakeholder communications.
  • Ensure successful business value realization, user adoption, change management, and deployment outcomes.
  • Drive issue resolution and strategic decision-making across multiple workstreams.
  • Partner with client executives to align technology solutions with business objectives.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
  • Company paid holidays
  • Personal Days
  • Sick Leave
  • Medical, dental, and vision coverage
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
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