Engagement Director, Medical Communications (Client Services)

Klick • Philadelphia, PA

6h • Hybrid

About The Position

The Engagement Director plays a pivotal role in supporting client engagement strategy, driving execution excellence, and shaping innovative solutions that advance client objectives. Engagement Directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses. They serve as a liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives. The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements. This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy, with attention to detail and flawless execution.

Requirements

• 8+ years’ experience in medical communications or healthcare communications/marketing
• Prior experience within a medical communications agency
• Strong understanding of US pharma/healthcare regulations
• Proven ability to manage complex projects and client relationships
• Excellent written, verbal, and presentation skills

Nice To Haves

• Experience leading cross-functional scientific communication teams
• Familiarity with medical strategy and competitive landscapes
• Ability to identify and apply innovative or digital approaches in medical communications
• Experience supporting conferences or onsite client meetings
• Comfort integrating AI tools into workflows

Responsibilities

• Lead development and execution of medical and scientific communication initiatives
• Partner closely with clients to understand business needs and identify strategic opportunities
• Guide cross-functional teams to deliver projects on time, on budget, and in alignment with medical strategy
• Ensure all work meets regulatory requirements and high standards of scientific accuracy
• Collaborate on planning, presentations, and workshops to support brand and medical objectives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed