Engagement and Outreach Manager (University Galleries)

Montclair State University • Montclair, NJ

14h

About The Position

Reporting to the Director, University Galleries, the Engagement and Outreach Manager is responsible for implementing Galleries initiatives for engagement, programs, partnerships, and outreach across the University community and with the community at large. The Engagement and Operations Manager fosters partnerships with the Galleries to support the institution's commitment to being diverse, inclusive, equitable, and accessible. Provides comprehensive exhibition programming support in collaboration with the Director, curators, artists, and University stakeholders throughout all phases of planning, installation, and presentation.

Requirements

• Bachelor’s degree from an accredited college or university in art history, education, museum studies, or a related discipline.
• A minimum of three years of relevant experience working in a museum or gallery setting.
• Experience planning, developing, and implementing programs in a museum setting or comparable organization.
• Excellent public speaking, writing, and editing skills.
• Strong organizational, planning, and management skills.
• Ability to take part in programs outside of normal office hours, travel, work evenings, and/or weekends as necessary in the performance of assigned responsibilities.
• Ability to work effectively in a changing environment, including changing work demands, procedures, technology, or priorities.

Nice To Haves

• Master’s degree from an accredited institution in art history, education, museum studies, or a related discipline.
• Experience planning, developing, and implementing education programs in an art museum.
• Previous experience in a college/university museum.
• Past experience teaching in higher education.
• Experience working with underserved groups and with the development of tours and programs, including those for visitors with special needs.
• Proficiency in current social media platforms, as well as audience evaluation and implementation of visitor surveys.

Responsibilities

• Provides oversight of front-of-house and exhibition operations, establishing procedures, performance standards, and workflow systems that support efficient daily operations and successful exhibition delivery.
• Plans and manages education and public programs aligned with exhibition schedules, including project timelines, shared calendars, installation schedules, space use, staffing plans, run-of-show documentation, and coordination of technology and facilities needs.
• Oversees all University Galleries student employees, including recruitment, hiring, training, scheduling, supervision, and performance management in accordance with University guidelines; establishes staffing plans and front-of-house procedures to ensure consistent visitor services.
• Administers exhibition and program agreements in coordination with University Counsel, including artist, collaboration, license, and vendor contracts; maintains centralized administrative records, exhibition calendars, and documentation systems for planning and institutional recordkeeping.
• Manages financial administration for exhibitions and programs, including budget tracking, expenditure monitoring, invoice processing, vendor relations, and payments to artists and service providers; supports cost-sharing and reimbursement documentation.
• Coordinates logistics for visiting artists, lenders, and collaborators, including travel, itineraries, hospitality, and scheduling aligned with exhibition timelines; supports installation and deinstallation planning and related documentation.
• Collaborates with the Director, guest curators, and artists on public-facing digital and interpretive initiatives, including Bloomberg Connects content.
• Manages and develops tour programs, including training and supervision of student educators.
• Serves as liaison with staff, faculty, students, community partners, and the public; develops interdisciplinary partnerships and collaborates across University units to promote and advance educational and public programs.
• Works with University staff on marketing and communications strategies for programs and exhibitions, including the development of print and digital materials; advances the integration of technology and virtual engagement tools.
• Assesses barriers to participation and advances accessibility initiatives, including touch collections, visual imaging tours, ASL-interpreted tours, audio description, captioning, and language translation.
• Compiles and analyzes demographic data and program outcomes.
• Performs other duties as assigned.
• Management retains the right to add or change job duties at any time.

Benefits

• The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
• For further details, please visit: https://www.montclair.edu/human-resources/benefits/

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees