Engagement Ambassador - Charleston Offsite Engagement Center

Encoura•Charleston, IL

8h•Onsite

About The Position

Engagement Ambassadors reach out to donors of philanthropic institutions to donate, verify their information, and share institutional updates. The part-time Engagement Ambassador may contact prospects using text, video, or phone while conducting themselves as a professional representative of one of Encoura's partner institutions. Engagement Ambassadors can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. This is a rewarding part-time position that boosts your resume and communication skills.

Requirements

Demonstrated strong command of English (both verbal and written).
Capable of effectively communicating with a variety of individuals.
Working knowledge of Microsoft Office.
Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc.
Must be able to work in an environment where the noise level is moderate.
This is largely a sedentary role; Infrequent light physical effort is required (minimum of five pounds).
If working remotely, must have access to reliable technology, including a personal computer (Windows or Mac), webcam, and wired headset.
If working remotely, must have a home internet connection that meets the following minimum requirements: 20 Mbps download and 5 Mbps upload speeds.
All hires must complete Form I‑9 employment eligibility verification and provide acceptable documentation as required by federal law.

Responsibilities

Contact donors and prospects to collect donations, verify information, and share institutional updates.
Capable of following a script when reaching out to prospects.
Accurately enter data into our computer system.
Meet or exceed goals as outlined by your manager.
Work a minimum number of shifts each week/month.
Pass new hire and compliance trainings.