Community Engagement Ambassador

City of Seattle•Seattle, WA

19h•Onsite

About The Position

Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value. Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities: community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers, and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more -- including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with a significant impact on the communities we serve. The Community Engagement Ambassadors will perform outreach and engage underrepresented residents of the City of Seattle utilizing cultural and linguistic modalities to ensure access of City programs and resources through the lens of The Seattle Race and Social Justice Initiative (RSJI). Build awareness among hard-to-reach audiences about opportunities, services, and City resources. Increase and strengthen community participation in City of Seattle services and assist community in planning and implementing programs, special events, and activities in their respective communities. This position will report to the Community Engagement & Special Event Program Coordinator. We are looking to hire 3 temporary non-benefitted Park and Recreation Community Engagement Ambassadors (Recreation Leaders).

Requirements

One year experience in a community-based recreation program.
An associate degree in Recreation, Therapeutic Recreation, or related field (or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class).
Experience in community engagement and outreach, program planning and reporting.
Strong interpersonal and communication skills with a variety of audiences in multiple settings.
Experience working in team-based environments.
Demonstrated personal commitment to undoing racism and building cross-cultural community.
Working collaboratively with staff, community-based organizations, and elected officials.
Working in fast-paced work environments.
Developing and leading events and workshops for adults and youth.
Being organized, proactive, working independently and being a self-starter.
Applying equity lens to direct service programs.

Nice To Haves

Bilingual or multilingual (high need languages: Amharic, French, Hindi, Japanese, Korean, Oromo, Somali, Tagalog, Tigrinya, Ukrainian, and Vietnamese).

Responsibilities

Perform outreach and engage underrepresented residents of the City of Seattle utilizing cultural and linguistic modalities to ensure access of City programs and resources through the lens of The Seattle Race and Social Justice Initiative (RSJI).
Build awareness among hard-to-reach audiences about opportunities, services, and City resources.
Increase and strengthen community participation in City of Seattle services and assist community in planning and implementing programs, special events, and activities in their respective communities.
Promote City activities, events, and programs to all City residents.
Engage community participation in projects to underserved populations including People of Color, Immigrant and Refugee, Persons with Disabilities, and LGBTQIA+ communities.
Provide support for individuals who may need help navigating City and processes.
Reduce barriers to access of City programs and services.
Communicate and engage diverse groups in current program offerings, and the development of new programs.
Translate documents and interpret at workshops and/or presentations for community members’ consumption.
Work with culturally specific communities which include immigrants and first-generation refugee populations and solicit information on recreation needs/desires.
Prepare recommendations for new program development or program revisions to meet community needs.
Prepare culturally relevant and linguistic promotional materials of SPR and Activation and Mobile Recreation activations, programs, and resources through a variety of forums including social media outlets.
Maintain records and documentation of intermittent CEA Staff hours, attendance, activations etc.
Maintain CEA Event Calendar.
Assist with Monthly Meeting Coordination.
Primary Correspondence with CEAs.
Plan and conduct special events in collaboration with underserved communities.
Secure and maintain all materials and equipment for assigned programs.
Solicit volunteer participation in supervising recreational activities and special events.
Set-up and breakdown for events, tabling, and resource information dissemination.
Assist coordinator on creating proposals.
Work collaboratively and strategically with the community, community leaders and influencers to develop activation efforts that are effective in creating welcoming, safe, and successful public programming.
Serve as Liaisons for focus groups, community meetings, and workshops.
Respond to comments, questions, and/or complaints from participants and the public.
Provide information to the public concerning program practices, policies, and procedures.
Develop partnerships and serve as cultural and linguistic ambassadors for Parks & Recreation with community groups and/or agencies.
Assist with CEA Training Support.
Program outreach, promotion and disseminate culturally relevant and linguistic promotional materials of SPR and Activation and Mobile Recreation activations, programs, and resources through a variety of forums including social media outlets.
Maintain social media platforms for programs.
Attend monthly community meetings.
Assist program coordinator with creating engagement and marketing strategy for culturally and linguistically specific communities.
Provide regular reports on participation and activities offered at sites.
Administer surveys to program participants.
Attend scheduled trainings and meetings.
Maintain records such as attendance, program activities, volunteer participation and special events activities.
Assist in preparation of weekly reports of all outreach activities.
Maintain and Organize Electronic Data (Photos, Videos, Community Feedback, etc. collected by CEAs).