Engage Life Director

Atria Senior Living • NY-Briarcliff Manor, NY

9d

About The Position

The Engage Life Director develops and manages programs that interest and engage residents, supporting their active-aging lifestyles. The role oversees the Engage Life Program Instructors, volunteers, drivers, and other program leaders, and manages the Atria Resident Discovery process and related move-in actions. The director researches and adapts events and programs to resident interests and the 8 Dimensions of Engagement, and publishes a creative monthly community program calendar.

The position also oversees departmental budgets, staffing, scheduling, performance management, and transportation operations. The director contributes to community growth through sales activities and public relations, and serves regularly as the community manager-on-duty. Driving between the community and destinations for social activities may be required.

Requirements

• Bachelor’s degree from a four-year college or university.
• One to two years of related experience and/or training.
• Ability to present information clearly in spoken communication and communicate necessary details accurately, including under stressful or demanding conditions.
• Ability to demonstrate a positive attitude and team orientation in verbal and non-verbal communication.
• Solid performance management skills, including setting expectations, documenting performance conversations and issues, coaching, and completing performance management requirements.
• Ability to use independent judgment and discretion to make decisions that support company expectations and community goals.
• Ability to operate standard office equipment.
• Ability to use computers, tablets, word-processing programs, the internet, email, and social media effectively.
• Valid driver’s license and ability to meet and comply with Atria motor vehicle policy standards.

Responsibilities

• Develop and implement meaningful programs that enhance residents’ lives and meet their active-aging lifestyle expectations.
• Manage and supervise Engage Life Program Instructors, volunteers, and drivers where applicable.
• Manage the Atria Resident Discovery tool, including Learn.Do.Try. surveys, the monthly event calendar, and Engage Life move-in actions for residents.
• Research, evaluate, approve, develop, and modify events and programs according to resident interests and the 8 Dimensions of Engagement.
• Prepare and publish an engaging monthly program calendar by the first of each month.
• Manage all aspects of the Engage Life program and motivate residents to participate.
• Participate in sales activities that contribute to community growth.
• Support community public relations, including coordination with corporate public relations and preparation of local positive publicity stories.
• Manage departmental needs, goals, and budgets.
• Recruit, evaluate, approve, schedule, and supervise program leaders, entertainers, volunteers, religious professionals, and vendors.
• Manage Active Aging and Transportation personnel, including scheduling, assignments, direction, performance reviews, hiring, and corrective action in accordance with company policy.
• Serve regularly as the community manager-on-duty.
• Determine and manage resident transportation operations, including scheduling outside events and related operational decisions.
• Drive a company vehicle from the community to social and other destinations if required by the community.
• Recruit, approve, train, and manage volunteers where applicable.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and paid time off (PTO).
• Annual anniversary rewards may be available to community employees, depending on classification and location.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Retirement savings plan with a 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager