Enforcement Supervisor - Parking Services

University of Dayton • Dayton, OH

1d • Onsite

About The Position

The Parking Enforcement Supervisor is responsible for overseeing all aspects of parking enforcement operations, including the supervision of full-time, part-time, temporary employees, and student workers. This role ensures the enforcement of parking policies and procedures, monitors parking lots for safety and compliance, and manages vehicle citation issuance and impoundment. The role requires strong decision-making skills, effective crisis intervention, and the ability to address and resolve customer complaints. Additionally, the Parking Enforcement Supervisor supports special event parking logistics, develops operational data and reporting tools, and maintains updated procedures for enforcement activities.

Requirements

• High School education or equivalent
• Ability to operate autonomously
• Leadership experience
• Ability to make critical decisions
• Problem-solving skills
• Ability to communicate clearly and effectively both in writing and orally
• Excellent interpersonal and customer service skills
• Ability to effectively deal with conflict and complaints
• Ability to work in inclement weather
• Proficient with numerous software packages, i.e., Microsoft Word, Excel
• Five years’ experience in parking operations in a university, municipal, or similar setting
• Valid drivers license with low risk driving record
• Currently authorized to work in the United States on a full-time basis

Nice To Haves

• Bachelor's Degree in Business Administration, Communications, or related field
• Experience working in a bargaining unit environment
• Experience working in higher education
• Experience working with a variety of communities
• Power Park software
• Genetec-Security Desk software

Responsibilities

• Overseeing all aspects of parking enforcement operations
• Supervision of full-time, part-time, temporary employees, and student workers
• Ensuring the enforcement of parking policies and procedures
• Monitoring parking lots for safety and compliance
• Managing vehicle citation issuance and impoundment
• Supporting special event parking logistics
• Developing operational data and reporting tools
• Maintaining updated procedures for enforcement activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED