Enforcement and Safety Officer

Virginia Commonwealth University • Richmond, VA

1d • Onsite

About The Position

VCU has an exciting opportunity for an Enforcement and Safety Officer in VCU's
Campus Enterprises for their Parking and Transportation Services unit for
the Monday-Friday, 2:00pm-10:30pm shift.

The Enforcement and Safety Officer enforces and monitors all VCU Parking and
Transportation decks, lots, and other facilities and locations; provides
assistance to subscribers, visitors, and our surrounding community partners;
ensures compliance with University, state, and federal policies and that all
Operations' services are delivered efficiently, reliably, and with service
excellence to the VCU and VCU Health System communities.

Requirements

• High School diploma, GED, or equivalent experience
• Valid driver’s license with a good driving record of 0 or + points
• Ability to successfully complete all training
• Possess excellent customer service skills
• Ability to work a flexible schedule that may include weekends, holiday’s, and shift work
• Ability to interact with coworkers to accomplish goals of the department successfully in a team environment
• Basic computer and time management skills
• Ability to lift 50lbs
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Nice To Haves

• Previous customer service experience
• Good written and verbal communication skills
• Previous experience in a university setting

Responsibilities

• Patrols all assigned facilities and properties daily to help ensure the safety of all patrons
• Acts as point of contact with the VCU police, MCVH Security, and other public safety agencies to implement the University's comprehensive safety plan when supervisor is not available
• Daily inspections of all assigned facilities and properties to ensure the cleanliness of those properties and reports any issues found
• Provides uniform interpretation and enforcement of parking regulations as trained
• Collects and reports vacancy counts for selected parking facilities daily to Enforcement Safety Supervisor
• Works with deck staff to ensure proper control and handling of special events, approved requests, or special assignments as assigned by supervisor
• Systematically monitors decks to ensure subscribers are afforded parking at their assigned location

Benefits

• All full-time university staff are eligible for VCU’s robust benefits [https://hr.vcu.edu/benefits/] package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees