Energy Program Assistant
About The Position
Worcester Community Action Council (WCAC) works to break the cycle of poverty through safety-net services and asset-building solutions that create economic mobility opportunities. WCAC serves 45 towns in Central and South-Central Massachusetts and has offices in Worcester, Southbridge, Webster, and East Brookfield. The organization has 130 employees and an annual budget of approximately $30 million. WCAC’s Energy Department provides energy-efficiency upgrades at no cost to income-eligible homeowners and tenants living in single-family residences with 1–4 units. The Energy Program Assistant provides direct support to the department’s Coordinators and Managers and helps ensure daily operations run smoothly. The role includes varied administrative work such as invoice preparation, job-flow tracking and updates, and scheduling. It is a hands-on, detail-oriented position suited to someone who enjoys organization and working with people and is interested in developing a career in program management or operations.
Requirements
- High school diploma or HiSET equivalent.
- Strong organizational skills and the ability to multitask.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
- Demonstrated ability to learn and adapt to new software, databases, and technology.
- Ability to adapt to changes in work routines and processes driven by funder requirements.
- Ability to remain stationary for extended periods, occasionally move around the office to access files, equipment, or other workspaces, and occasionally lift or carry items up to 50 lbs.
- Ability to operate standard office technology, including a computer, telephone, multifunction printer, and other devices and software systems required for job duties.
- Must pass an Accurate Background Check, including a 4-panel drug screen.
Nice To Haves
- Strong communication skills and experience working in a team environment.
- Ability to speak and write in Spanish or other languages.
Responsibilities
- Provide direct support to Energy Department Coordinators and Managers.
- Assist with invoice preparation.
- Track and update job flow.
- Assist with scheduling.
- Help ensure daily departmental operations run smoothly.
Benefits
- On-the-job training and professional development opportunities.
- Health insurance with no waiting period to enroll.
- Dental insurance with no waiting period to enroll.
- Vision insurance with no waiting period to enroll.
- Life and LTD coverage with no waiting period to enroll.
- 403(b) retirement plan with no waiting period to enroll.
- Generous paid holiday calendar.
- Vacation, personal, and sick time.
- Additional pay differential for bilingual employees.
- Fair and transparent pay practices.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
