Home Energy House Call - Energy Auditor I

Franklin Energy•Hickory, NC

About The Position

The Energy Auditor I provides direct services to small business tenants, building owners, and other utility customers. The role offers expert advice and program coordination, recommends modifications to electric and gas systems, and promotes the efficiency improvements available through the utility’s energy efficiency programs. It includes conducting walk-through energy assessments, installing energy-saving equipment and products, and increasing customer awareness of and participation in rebate programs. The Energy Auditor explains assessment findings and available rebates, documents efficiency opportunities, and follows up with customers as needed. The position also involves entering project and savings data, preparing customer and program reports, giving presentations, and collaborating with colleagues and engineers. Additional duties include maintaining inventory and the organization of warehouse and fleet areas, and inspecting and maintaining assigned fleet vehicles.

Requirements

Associate degree or equivalent experience.
BPI Fundamentals certification or above.
Experience in at least one of the following: residential building construction; heating and air conditioning system installation, sales, or service; or a relevant energy-efficiency designation or certificate.
Strong interpersonal, interviewing, and communication skills.
Ability to manage a wide variety of work in a fast-paced environment.
Strong data-entry skills and ability to enter information in tracking systems and databases.
Detail-oriented, organized, self-starting, and able to prioritize workload.
Proficiency with Microsoft Office, specifically Word, Excel, and Outlook.
Ability to communicate effectively verbally and in writing with customers, clients, and employees.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Reliable transportation.
Valid driver’s license.
Willingness to travel up to 75%.

Nice To Haves

One to two years of experience in marketing, community organizing, or a related field is preferred.

Responsibilities

Promote the energy efficiency program by completing scheduled energy assessments.
Work with building owners and property managers to provide energy efficiency advice and help them participate in energy efficiency programs.
Deliver professional, high-quality services to utility customers.
Conduct walk-through energy assessments of living spaces, basements, attics, and building exteriors to identify natural gas and electric savings opportunities.
Install energy-saving devices, including efficient lighting, programmable thermostats, hot-water-saving devices, faucet aerators, LED lamps, and other direct-install measures.
Explain assessment findings and energy efficiency rebates to building owners and customers.
Develop an understanding of the program’s strategic direction and the business activities of its customers.
Identify and document on-site energy efficiency opportunities and provide customer follow-up as required.
Discuss technical aspects of energy-consuming equipment, including lighting, HVAC, hot-water systems, building and pipe insulation, and air sealing.
Enter data into spreadsheets and databases to determine energy savings and manage projects; collaborate with engineers as required.
Maintain a professional appearance and build rapport with customers, including initiating on-site conversations about facility energy usage.
Prepare written summaries for customers and summary reports for the client or Program Manager when required.
Collaborate with the team on continuous operational improvement and lead presentations promoting energy efficiency programs to targeted groups.
Conduct inventory counts and submit inventory reports as requested.
Help keep warehouse locations and fleet parking areas clean and organized, including proper storage of products and recycling materials where applicable.
Ensure assigned fleet vehicles contain required safety products and are clean and orderly; perform routine safety inspections and submit inspection and maintenance reports when requested.
Perform other duties as assigned.