Home Energy House Call - Energy Auditor I

Franklin Energy•Statesville, NC

About The Position

The Energy Auditor I provides energy-efficiency services directly to small business tenants, building owners, and other utility customers. The role offers program advice and coordination, recommends modifications to electric and gas systems, and promotes customer participation in utility energy-efficiency and rebate programs through exemplary customer service. Work includes conducting walk-through energy assessments, installing energy-saving products, explaining assessment findings and rebates, and supporting customers’ understanding of energy use and efficiency opportunities. The position also involves maintaining project and customer data, preparing reports, giving presentations, and supporting inventory, warehouse, and fleet-vehicle upkeep. Travel of up to 75% is required.

Requirements

Associate degree or equivalent experience.
BPI Fundamentals certification or above.
Experience in at least one of the following: residential building construction; heating and air-conditioning system installation, sales, or service; or relevant energy-efficiency designations or certificates.
Strong interpersonal, interviewing, and communication skills.
Ability to manage a varied workload in a fast-paced environment.
Strong data-entry skills and ability to use tracking systems and databases.
Detail-oriented, organized, self-starting, and able to prioritize workload.
Proficiency in Microsoft Office, especially Word, Excel, and Outlook.
Ability to communicate effectively verbally and in writing with customers, clients, and employees.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Commitment to diversity and inclusion.
Reliable transportation.
Valid driver’s license.
Willingness to travel up to 75%.

Nice To Haves

One to two years of experience in marketing, community organizing, or a related field.
Relevant credentials may include Advanced Home Energy Professional (HEP), Building Analyst, Envelope Professional, Residential Building Envelope, Whole House Air Leakage Controller Installer, or Heating, Air Conditioning and Heat Pump credentials.
Experience with air sealing and building insulation.

Responsibilities

Promote the energy-efficiency program by completing scheduled energy assessments.
Work with building owners and property managers to provide energy-efficiency advice and assistance with program participation.
Deliver professional, high-quality services to utility customers.
Conduct walk-through energy assessments of properties, including living spaces, basements, attics, and building exteriors, to identify natural gas and electric savings opportunities.
Install energy-saving devices, including efficient lighting, programmable thermostats, hot-water-saving devices, faucet aerators, LED lamps, and other direct-install measures.
Explain assessment findings and energy-efficiency rebates to building owners and customers.
Develop an understanding of program strategy and customers’ business activities.
Identify and document on-site energy-efficiency opportunities and follow up with customers as needed.
Discuss technical aspects of energy-consuming equipment and systems, including lighting, HVAC, hot water, insulation, and air sealing.
Enter information into spreadsheets and databases to calculate energy savings and manage projects, collaborating with engineers when needed.
Maintain a professional appearance and build rapport with customers, including initiating on-site conversations about facility energy use.
Provide written customer summaries and reports to clients or the Program Manager when required.
Collaborate with the team on ongoing operational improvement.
Lead presentations promoting energy-efficiency programs to targeted groups.
Conduct inventory counts and submit inventory reports as requested.
Help keep warehouse locations and fleet parking areas clean and organized, including proper storage of products and recycling materials where applicable.
Ensure assigned fleet vehicles contain required safety products and remain clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports when requested.
Perform other duties as assigned.