Energy Assistance Program Assistant Manager (INTERNAL APPLICANTS ONLY)- Marshall or Willmar (#0826A)

United Community Action Partnership, IncMarshall, MN
$21 - $34Hybrid

About The Position

Help Families Stay Safe, Warm, and Supported! Do you enjoy helping people, leading a team, and connecting families with resources that make a real difference? As the Energy Assistance Program Assistant Manager, you'll help families access critical resources, support program operations, and lead a team that makes a lasting impact in our communities.

Requirements

  • One to two years of post-secondary education or related experience.
  • Experience in customer service, human services, or a related field.
  • Skilled in Microsoft Office and quick to learn new systems.
  • Use sound judgment to resolve challenges effectively.

Nice To Haves

  • Experience working with low-income households.
  • Strong Microsoft Excel skills.
  • Knowledge of energy assistance or community service programs.
  • Familiarity with heating systems and terminology.

Responsibilities

  • Support EAP, ERR, and Crisis programs while assisting with staff supervision and training.
  • Determine eligibility and connect families with emergency energy assistance.
  • Work with vendors, contractors, and local agencies to support participants.
  • Manage documentation, reporting, and program requirements.
  • Help train, coach, and guide team members.
  • Participate in outreach and education efforts throughout the service area.

Benefits

  • PTO
  • 12 paid holidays each year
  • health insurance
  • dental insurance
  • vision insurance
  • Short-Term Disability (STD)
  • Long Term Disability (LTD)
  • accident insurance
  • critical illness insurance
  • Earned Sick & Safe Time (ESST)
  • hospital indemnity insurance
  • basic life insurance
  • voluntary life insurance
  • 401k retirement plan
  • HSA
  • FSA – medical & dependent care
  • Proximal Health
  • CancerCare
  • Employee Assistance Program (EAP)
  • Wellness Program
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