Endpoint, Software Management & Network Support Supervisor
About The Position
The Montana Department of Transportation (MDT) is recruiting for an Endpoint, Software Management & Network Support Supervisor. This position directs and manages the end-point management, software delivery, and network support teams of the Information Services Division. The end-point management team and software delivery team have four support staff who are responsible for hardware and software procurement and acquisition; setup, configuration, installation, and testing; and mobile device procurement and management. The Network Support team has six support staff responsible for installation and support of server operating systems and infrastructure of the statewide MDT network. Duties include Systems and network monitoring, planning, design, and maintenance; Server management, Data storage, backup, recovery, and archival planning; System and storage research and planning; Disaster recovery; Network communication solutions; and File and system security. This position reports directly to the ISD Infrastructure and Operations Bureau Chief and supervises 12 employees.
Requirements
- Bachelor’s degree in information technology management, business management, computer science, information systems or a related field.
- 4 years of experience in Network and Systems Administration or a related field.
- 2 years of managing Network, Infrastructure, and Operations staff.
- Knowledge and skills in working with network servers, network storage, network communication solutions and technology, including satellite, WAN, LAN, SDWAN, disaster recovery, and network security.
- Knowledge and skills in endpoint management, software delivery, asset management and procurement, and network administration.
- Must pass a finger-print background investigation as a condition of employment.
- Proof of eligibility to work in the United States must be provided if selected for hire.
- Must participate in the VEBA group if eligible-retirement qualified.
Nice To Haves
- Alternative combinations of related experience and education may be considered. Such as 4 years of related experience in lieu of a degree. Or 2 years of team lead experience in lieu of supervisory.
Responsibilities
- Directs and manages the end-point management, software delivery, and network support teams.
- Oversees hardware and software procurement and acquisition.
- Manages setup, configuration, installation, and testing of hardware and software.
- Handles mobile device procurement and management.
- Responsible for installation and support of server operating systems and infrastructure of the statewide MDT network.
- Performs systems and network monitoring, planning, design, and maintenance.
- Manages servers, data storage, backup, recovery, and archival planning.
- Conducts system and storage research and planning.
- Manages disaster recovery.
- Develops network communication solutions.
- Ensures file and system security.
Benefits
- Culture of public service and a commitment to work/life balance
- Potential hybrid remote work arrangement available
- Health, Dental, and Vision Insurance
- Access to Montana Health Centers, low-cost clinics for state employees and their families
- State Retirement plan and additional savings opportunities (deferred compensation)
- Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
- Paid vacation, sick leave, and holidays
- Eligibility for Public Loan Forgiveness
- Benefits apply on first day of employment
- Relocation assistance may be offered to the successful candidate at the time of offer
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What This Job Offers
Job Type
Full-time
Career Level
Manager
