Endpoint Management Administrator

PDW • Quinte West, ON

12h • Onsite

About The Position

Now, we’re entering a new phase of growth and are looking for an Endpoint Management Administrator to join our growing Information Technology team.

Requirements

• 2–4 years of experience in device management, endpoint administration, MDM/UEM administration, or related IT operations within an enterprise environment.
• Hands‑on experience provisioning and imaging laptops, desktops, and mobile devices.
• Proficiency with MDM/UEM platforms such as Intune, Jamf, or similar administration tools.
• Strong understanding of compliance management, encryption, patch status, and endpoint security posture.
• Ability to deploy, update, and troubleshoot applications across multiple platforms.
• Strong troubleshooting skills across device performance, system errors, connectivity, and software issues.
• Experience collecting logs and performing root cause analysis.
• Familiarity with security tools, conditional access, antivirus, and compliance workflows.
• Experience with asset lifecycle management including inventory, refreshes, and disposals.
• Strong communication skills and experience collaborating with cross functional teams.
• Ability to create and maintain documentation, SOPs, and knowledge base content.
• Must have the ability to obtain and maintain a U.S. Security Clearance.

Nice To Haves

• Experience with advanced Intune administration, remediation scripts, reporting, or automation.
• Knowledge of macOS administration via Jamf or cross platform UEM solutions.
• Exposure to scripting (PowerShell, Bash) for endpoint automation or remediation.
• Background in regulated or fast paced IT environments (manufacturing, defense, engineering, etc.).

Responsibilities

• Configure, image, and prepare laptops, desktops, tablets, and mobile devices for new hires and refresh cycles.
• Ensure assigned devices receive the correct profiles, configurations, applications, compliance policies, and baseline assignments based on role or department.
• Administer endpoint management for Windows, macOS, iOS/iPadOS, and Android devices through Microsoft Intune, Jamf, and related tools.
• Monitor device compliance, patch status, encryption, antivirus, and overall security posture.
• Apply, validate, and troubleshoot configuration profiles, policies, applications, endpoint agents, remediation scripts, and baseline assignments.
• Respond to compliance alerts and execute device remediation tasks.
• Manage mobile application management policies for corporate and BYOD mobile access, including Microsoft 365 and Google Workspace app protection configurations.
• Maintain documentation for imaging, configuration, troubleshooting, and escalation workflows.
• Partner with IT Operations, Identity, and Security teams on endpoint standards, device trust, conditional access, and access policy requirements.

Benefits

• Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company.
• Safe Harbor 401(K) with company match.
• Paid Parental Leave.
• On-site gym at Huntsville, AL & Denver, CO locations.
• Employer provided life insurance.
• Robust Employee Assistance Program (EAP).
• A work environment that encourages teamwork and innovation.
• Competitive salary, generous paid time off (PTO), and flexible leave options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed