Endpoint & Network Engineer

Hightower Advisors•Chicago, IL

10d•$80,000 - $90,000•Hybrid

About The Position

Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). You will join the Infrastructure and End User Computing team, working closely with network, security, and cloud engineering partners. This role serves as a bridge between endpoint engineering and network operations, acting as an escalation point for Service Desk and collaborating across teams to deliver a secure and seamless end user experience.

Requirements

3 to 6 years of experience in endpoint engineering, desktop engineering, or EUC roles
Strong hands on experience with Microsoft Intune or Endpoint Manager
Experience managing Windows and macOS environments, mobile platform experience preferred
Solid understanding of networking fundamentals including DNS, DHCP, TCP IP, and VPNs
Experience with Cisco Meraki or similar networking platforms
Familiarity with Microsoft 365 ecosystem
Working knowledge of endpoint security and compliance frameworks
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship now or in the future.

Nice To Haves

Experience with Cisco Secure Client, Umbrella, Duo, or SSE platforms preferred
Exposure to AWS networking or cloud hosted infrastructure preferred
Experience with Zero Trust architecture preferred
Scripting experience such as PowerShell or Bash is a plus

Responsibilities

Design, deploy, and manage endpoint solutions using Microsoft Intune across Windows, macOS, iOS, and Android
Administer Microsoft 365 including device compliance, conditional access, and endpoint security policies
Manage the endpoint lifecycle including provisioning, patching, compliance, and decommissioning
Support and optimize Box and collaboration tools
Implement endpoint security controls aligned with Zero Trust principles
Troubleshoot complex device, operating system, and application issues
Support and maintain Cisco Meraki infrastructure including firewalls, switches, wireless, and SD WAN
Assist with Cisco Secure Client including VPN, Zero Trust Access, Umbrella, and Duo Desktop
Troubleshoot connectivity issues across LAN, WAN, VPN, and cloud environments
Support Webex collaboration infrastructure
Work with AWS hosted network appliances such as Meraki, ISE, and Catalyst virtual routers
Support secure access initiatives aligned with Zero Trust architecture
Monitor and respond to endpoint and network security events
Serve as an escalation point for Service Desk
Document systems, configurations, and standard operating procedures
Collaborate with infrastructure, security, and cloud teams to improve reliability and user experience

Benefits

Coverage on the first day of employment for medical, dental, and vision insurance
Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
Mother’s lounge onsite
Flexible PTO plan
In office Monday through Thursday and work from home on Fridays
Free gym in the Chicago office
401k matching plan
HSA employer contributions
Student loan assistance
Pet insurance