Endpoint Engineer 2

F.N.B. Corporation•Hermitage, PA

1d•Onsite

About The Position

This position is primarily responsible for the proposal and design of solutions that support FNB's endpoint environment. Recommendation and evaluation of improvements to technologies and procedures involved in the deployment and maintenance of endpoints, printers, and applications are critical to continuous improvement of FNB's end user experience. The endpoint engineer works with the IT, Information Security, and business teams to ensure this happens. This position has substantial impact on the corporation.

Requirements

Proficiency with scripting in batch and PowerShell, an in-depth understanding of Windows operating systems and networks, and the ability to research, develop, and test complex solutions independently.
BA or BS
3 years of job-related experience
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent project management skills
Excellent organizational, analytical and interpersonal skills
MS Excel - Basic Level
Detail-oriented
Bachelors degree or a combination of education and equivalent experience may be considered.
Experience with enterprise Microsoft user and endpoint management technologies
Familiarity with desktop virtualization technologies
Valid Drivers License

Responsibilities

Contribute to design and implementation of endpoint solutions.
Collaborate with other members of IT, Information Security, and business teams to identify and characterize areas for improvement in end user experience.
Propose wholistic, scalable solutions taking all factors and potential impacts into account.
3rd tier of escalation for desktop OS and hardware related issues.
Serving as subject matter expert on FNB's endpoint environment as required by other technical teams, lines of business, and vendors.
Attend project planning and status meetings to advise on proper utilization of all parts of the endpoint technology stack to ensure projects are completed successfully and in a timely manner.
Maintenance of endpoint environment, including patching, as well as application packaging and deployment.
Working with and mentoring more junior technical team members as they assist with design and implementation of solutions.
Perform knowledge transfer with other staff members so that they can develop and publish relevant documentation.
Reporting status of ongoing implementations to IT management and project managers, including risk assessment based on timeline impact, criticality, and scope of end user impact.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.