Endpoint & Network Engineer

HightowerChicago, IL
$80,000 - $90,000Hybrid

About The Position

You will join the Infrastructure and End User Computing team, working closely with network, security, and cloud engineering partners. This role serves as a bridge between endpoint engineering and network operations, acting as an escalation point for Service Desk and collaborating across teams to deliver a secure and seamless end user experience. As an Endpoint and Network Engineer, you will be responsible for delivering a secure, modern end user computing experience while supporting core network infrastructure and connectivity in a cloud first environment.

Requirements

  • 3 to 6 years of experience in endpoint engineering, desktop engineering, or EUC roles
  • Strong hands on experience with Microsoft Intune or Endpoint Manager
  • Experience managing Windows and macOS environments, mobile platform experience preferred
  • Solid understanding of networking fundamentals including DNS, DHCP, TCP IP, and VPNs
  • Experience with Cisco Meraki or similar networking platforms
  • Familiarity with Microsoft 365 ecosystem
  • Working knowledge of endpoint security and compliance frameworks
  • Experience with Cisco Secure Client, Umbrella, Duo, or SSE platforms preferred
  • Exposure to AWS networking or cloud hosted infrastructure preferred
  • Experience with Zero Trust architecture preferred
  • Scripting experience such as PowerShell or Bash is a plus

Responsibilities

  • Design, deploy, and manage endpoint solutions using Microsoft Intune across Windows, macOS, iOS, and Android
  • Administer Microsoft 365 including device compliance, conditional access, and endpoint security policies
  • Manage the endpoint lifecycle including provisioning, patching, compliance, and decommissioning
  • Support and optimize Box and collaboration tools
  • Implement endpoint security controls aligned with Zero Trust principles
  • Troubleshoot complex device, operating system, and application issues
  • Support and maintain Cisco Meraki infrastructure including firewalls, switches, wireless, and SD WAN
  • Assist with Cisco Secure Client including VPN, Zero Trust Access, Umbrella, and Duo Desktop
  • Troubleshoot connectivity issues across LAN, WAN, VPN, and cloud environments
  • Support Webex collaboration infrastructure
  • Work with AWS hosted network appliances such as Meraki, ISE, and Catalyst virtual routers
  • Support secure access initiatives aligned with Zero Trust architecture
  • Monitor and respond to endpoint and network security events
  • Serve as an escalation point for Service Desk
  • Document systems, configurations, and standard operating procedures
  • Collaborate with infrastructure, security, and cloud teams to improve reliability and user experience

Benefits

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • Mother’s lounge onsite
  • Flexible PTO plan
  • Free gym in the Chicago office
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
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