Endpoint Manager

EMCOR Group•CT-Norwalk US-IL-Chicago US-OH-Marysville, CT

About The Position

EMCOR Group, Inc. seeks an Endpoint Manager to lead the architecture, implementation, and maintenance of enterprise endpoint solutions, ensuring performance, security, and scalability. The position requires extensive experience in modern management, particularly Microsoft Intune, as well as a strong commitment to education, customer service, and innovative problem-solving in an enterprise environment. The Endpoint Manager will guide the transition from Entra Hybrid Joined to Intune-managed Entra Native join; automate device deployment and management using Autopilot and Autopatch; and design, configure, and deploy Windows 365. The role also oversees technologies such as Windows Hello for Business, ensures Microsoft and NIST standards are enforced, and adapts configurations for shared and kiosk PCs. The manager documents environments and changes, creates user and IT process guides, and develops future-state technology roadmaps. The role supports user adoption and advanced troubleshooting, develops team expertise through best practices and technical training, and participates in industry conferences, workshops, and training. EMCOR offers a competitive salary and benefits package. The position is bonus eligible.

Requirements

Subject matter expertise in endpoint management tools and technologies such as Intune.
Subject matter expertise in operating systems including Windows 11, iOS, macOS, Android, and Linux.
Subject matter expertise in Apple Business Manager, including Automated Device Enrollment and VPP applications.
Advanced knowledge of Android Zero-touch enrollment.
Proficiency with scripting languages to automate tasks, such as PowerShell, VBScript, and batch files.
Advanced understanding of endpoint security best practices.
Expertise packaging and deploying Win32 applications via Intune.
Advanced problem-solving and decision-making abilities.
Experience mentoring and leading a team.
5–7 years of experience supporting Windows devices with Intune.
5–7 years of experience with imaging and Windows Autopilot provisioning.
Ability to work independently or as part of a team.
Ability to manage assigned tasks and clearly communicate status information.
Ability to effectively communicate and interact with personnel at all levels.

Nice To Haves

Experience with M&A projects (strongly preferred).
Experience with Tanium (strongly preferred).
Microsoft certifications (preferred).
Bachelor's degree (preferred).

Responsibilities

Lead the design, deployment, and maintenance of enterprise endpoint solutions, ensuring optimal performance, security, and scalability.
Guide the transition from Entra Hybrid Joined to Intune-managed Entra Native join.
Develop IT process guides and user manuals, including video tutorials and PowerPoint presentations.
Document environments, configurations, deployments, and changes.
Oversee the setup and deployment of technologies including Windows Hello for Business.
Automate device deployment and management, including Autopilot and Autopatch.
Enforce Microsoft and NIST standards.
Customize setups for specialized use cases, including shared and kiosk PCs.
Design, configure, and deploy Windows 365.
Design future-state roadmaps to guide critical technology transitions.
Develop best practices, conduct technical training, and foster collaboration and continuous improvement in modern management technologies.
Deliver expert-level support, user adoption strategies, and advanced troubleshooting.
Participate in conferences, workshops, and training to keep practices aligned with industry advancements.