Endpoint Engineering and Collaboration Services Manager

Leidos•Rockville, MD

7d•$131,300 - $237,350•Hybrid

About The Position

Leidos Digital Enterprise Health division is seeking an experienced Endpoint Engineering and Collaboration Services Manager to support a major IT services program for the U.S. Department of Health and Human Services (HHS) in Rockville, MD. This is an enterprise end-user technology engineering leadership role. It is not primarily a software development, DevOps, cloud infrastructure, data platform, or Azure/AWS IaaS/PaaS management role. The ideal candidate has led engineering teams responsible for Microsoft 365 services, Entra ID/ICAM integrations, endpoint management, Intune, JAMF, Windows, macOS, iOS and Android mobility, collaboration platforms, UC/VTC services, and Tier 3 engineering support in a regulated enterprise or federal environment. The Endpoint Engineering and Collaboration Services Manager will lead multiple engineering teams responsible for enterprise endpoint and collaboration services, including Microsoft 365, Entra ID/ICAM integrations, Intune, JAMF, Windows endpoint engineering, macOS engineering, iOS and Android mobile device management, Unified Communications and Collaboration (UCC), Teams/Webex/Slack collaboration services, VTC and conference room technologies, and Tier 3 engineering support. The role owns technical standards, roadmaps, backlog prioritization, engineering deliverables, stakeholder communication, and escalation support for endpoint and collaboration services supporting a federal customer. Candidate MUST: Be locally available for onsite support in Rockville, MD or Washington, DC and able to work onsite 1-2 days per week. Be a U.S. Citizen or U.S. Person who has lived in the United States for the past three consecutive years. Hold a current Public Trust Level 4 clearance or similar/equal level clearance, highly preferred.

Requirements

Bachelor's degree and 12+ years of combined IT and IT engineering experience. Equivalent professional experience may be considered in lieu of a degree.
5+ years of experience leading engineering teams, technical leads, or senior engineers responsible for enterprise end-user services, endpoint platforms, collaboration services, identity integrations, Microsoft 365 engineering, or closely related infrastructure services.
Hands-on technical background sufficient to guide senior engineers, challenge technical assumptions, review implementation plans, support Tier 3 escalations, and brief federal stakeholders.
Experience managing multiple technical projects, competing priorities, cross-team dependencies, customer escalations, and operational risks in a fast-paced enterprise environment.
Experience managing engineering backlogs, project schedules, risks, resource plans, technical documentation, runbooks, architecture diagrams, deliverables, and operational readiness activities.
Experience operating in a regulated enterprise environment with cybersecurity controls, change management, compliance baselines, SLAs, and customer-facing status reporting.
Excellent leadership, presentation, stakeholder management, written communication, and technical documentation skills.
Current Public Trust clearance or higher.

Nice To Haves

Experience working with federal agencies or federal IT contractors, including familiarity with federal compliance frameworks, security requirements, procurement processes, customer deliverables, and contract performance expectations.
Experience deploying secure configurations aligned with NIST, DISA STIG, Zero Trust, FISMA, ATO, regulated security baselines.
Experience planning or engineering enterprise-scale modernization initiatives such as Windows Autopilot adoption, Windows Update for Business rollout, On Prem Exchange decommissioning, Entra ID native migration, JAMF integration, or collaboration platform modernization.
Experience with automation and scripting such as PowerShell, Microsoft Graph API, Bash, Intune automation, JAMF automation, reporting, and repeatable engineering workflows.
Experience with ITIL, Agile, Kanban, Scrum, or other delivery and service management methodologies.
Experience evaluating or supporting Microsoft 365 Copilot, AI governance, Data Security Posture Management for AI, or secure AI adoption within an end-user computing or collaboration environment.
Relevant certifications such as Microsoft 365 Administrator Expert, Microsoft Endpoint Administrator, Azure Administrator, JAMF Pro Certification, PMP, ITIL 4, CISSP, Security+, or comparable credentials.

Responsibilities

Lead multidisciplinary engineering teams responsible for enterprise endpoint, Microsoft 365/Azure, ICAM, mobility, and collaboration services supporting a federal customer.
Own engineering roadmaps, backlog prioritization, resource planning, technical standards, risk management, operational readiness, and customer-facing status reporting across endpoint and collaboration portfolios.
Oversee Windows endpoint engineering, including Microsoft Intune, Autopilot, Windows Update for Business, BitLocker policy, secure configuration, vulnerability remediation, patching, and compliance baselines.
Oversee macOS endpoint engineering, including JAMF, macOS configuration management, Platform SSO, patching, secure baselines, lifecycle management, and integration with Microsoft cloud identity services.
Oversee mobile device engineering for iOS and Android, including MDM/EMM policy, patching, compliance, STIG alignment, and government-furnished equipment support.
Provide leadership for Microsoft 365 engineering, including Microsoft M365 apps, Exchange Online, Purview, tenant service changes, and collaboration governance.
Partner with identity engineering teams on Entra ID, Conditional Access, SSO, ADFS-to-Entra migration, identity governance, and identity-related endpoint impacts.
Oversee UCC/VTC engineering activities involving Cisco Call manager, Microsoft Teams, conference room technologies, and collaboration platform modernization.
Maintain and oversee lab and test environments used to evaluate endpoint, Microsoft 365, identity, collaboration, patching, and security configuration changes before enterprise rollout.
Serve as a senior technical escalation point for Tier 3 engineering issues, cross-team dependencies, operational risks, and customer-impacting incidents.
Provide technical leadership, mentorship, performance management, and delivery oversight for engineering staff, team leads, and senior engineers.
Ensure engineering deliverables, runbooks, architecture diagrams, implementation plans, operational procedures, and contract deliverables are accurate, timely, and aligned to federal requirements.
Ensure adherence to federal cybersecurity requirements, compliance frameworks, change management processes, and applicable SLAs.
Drive modernization, automation, and process improvement using PowerShell, Microsoft Graph, Intune automation, Jira reporting, and repeatable engineering practices.
Coordinate regularly with the Program Manager, HHS customer, cross-functional engineering teams, operations teams, security teams, and other contractor partners to support mission outcomes and modernization initiatives.