Endoscopy Unit Coordinator
About The Position
Under the general supervision of the Nurse Manager, OR/PACU, or a designee, the Endoscopy Unit Coordinator performs selected administrative and nursing support activities. The position supports patient processing and communication, medical record and computer-system updates, billing and order entry, specimen handling, and coordination with patients, families, physicians, and other healthcare providers. The role also includes assisting with patient transport, supplies, and emergency care under the direction of licensed personnel. The position works a rotating schedule of 8-hour shifts, 2 shifts during the first week of a two-week pay period and 3 shifts during the second week. Shifts are between 8:00 a.m. and 4:30 p.m., Monday through Friday. The unit is not open on weekends or holidays. Work may expose employees to blood and body fluids; employees are oriented to and must follow standard infection-control precautions. All staff are required to be vaccinated against influenza as a condition of employment.
Requirements
- High school completion or equivalent, plus 3 to 12 months of related experience.
- Excellent communication skills.
- Ability to type.
- Ability to work in a busy environment.
- Understand and follow standard precautions for infection control.
Nice To Haves
- Medical terminology.
- Experience with Microsoft 365.
- Experience with Epic systems.
Responsibilities
- Answer phones in compliance with hospital policies and procedures.
- Communicate effectively with patients and their families, as appropriate.
- Assemble patient medical records and retrieve appropriate records and test results.
- Update patient information and enter billing charges in the hospital computer system.
- Send specimens to the Laboratory and enter orders in the hospital computer system as needed.
- Provide direct patient care under the direction of licensed personnel and, when needed, participate in emergency care under the direction of a registered nurse or physician.
- Consider patients’ cultural beliefs and practices and use interpreter services for patients with limited English proficiency.
- Collaborate and communicate with healthcare providers to support quality and continuity of care.
- Provide care appropriate to the age groups regularly served and seek resources when patients from other age groups need care.
- Maintain a safe work environment, participate in hospital safety initiatives, and adhere to universal precautions.
- Participate in unit-based quality improvement and performance improvement studies and unit meetings.
- Attend or participate in training programs to improve skills and knowledge.
- Assist with ordering and maintaining adequate supply levels as assigned.
- Communicate surgical patients’ arrival times through preoperative phone calls.
- Process patients and their representatives upon arrival to the unit.
- Assist with patient transport when necessary and may arrange ambulance transport.
- Input data worksheets.
- Work effectively with physicians who use the unit and communicate with physicians’ office staff when necessary.
- Perform similar or related duties on an emergency basis or as designated by the department or supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
