ENDOSCOPY TECHNICIAN

United Digestive•Sandy Springs, GA

10d

About The Position

The Endoscopy Technician is responsible for cleaning and maintaining endoscopy equipment according to manufacturer guidelines. Under direct supervision, the technician assists with patient care as needed and contributes to the overall function of the center through instrument reprocessing, basic clinical tasks, housekeeping, and clerical or front-office duties assigned by management. The position is based at Northern Crescent Endoscopy in Atlanta, Georgia, with travel as needed for business requirements. The role reports to the Endoscopy Manager.

Requirements

High school diploma or GED.
Certified Medical Assistant credential or equivalent; a minimum of 2 years of endoscopy experience may be considered in lieu of certification.
Computer literacy and ability to use healthcare systems and multiple Microsoft Office applications.
Professional, outgoing, warm, and helpful attitude, with a high level of customer service.
Clear communication with patients, clients, and coworkers by telephone, email, and in person.
Ability to plan, prioritize, and complete multiple delegated tasks.
Ability to work under pressure, assess and respond to issues, and communicate them in a timely manner.
Ability to maintain composure and set a professional example for coworkers.
Reliability, punctuality, and ability to work independently.
Physical ability to handle and lift patients; push, pull, reach, grasp, and perform fine finger movements.
Good visual acuity and accurate color vision; ability to feel sensations to discern temperature, texture, size, and shape.
Ability to speak and hear, and to stand and walk for extensive periods.
Ability to handle several directives and set priorities.
Ability to observe safety guidelines when using medical equipment and work in a patient-care environment with potential exposure to blood and body fluids, infectious disease, and chemical and electrical hazards.

Nice To Haves

Certified Flexible Endoscopy Reprocessor (CFER).

Responsibilities

Assist with direct patient care under the supervision of a registered nurse.
Explain procedures and expected sensations to patients, and provide instructions to support cooperation and minimize discomfort.
Provide emotional and physical support to patients during procedures.
Set up appropriate equipment and ensure necessary supplies are available.
Assist physicians with procedures as directed.
Take and record vital signs; place blood pressure cuffs, pulse oximeter sensors, ECG leads, nasal cannulas, and grounding pads.
Collect, prepare, and accurately label specimens.
Report patient findings and observations promptly to the supervisor or responsible RN.
Clean, maintain, and handle expensive and fragile equipment according to manufacturers’ published guidelines.
Maintain adequate supplies in procedure rooms, utility rooms, pre-op, recovery, and other areas.
Report broken equipment, arrange for equipment repairs, and maintain an accurate endoscope count according to practice policy.
Follow infection-control procedures and established policies, procedures, quality-improvement, safety, environmental infection-control, accreditation, and regulatory requirements.
Make post-procedure telephone calls.
Complete required documentation on forms and systems.
Follow written and verbal directions related to patient-care policies and procedures.
Assist with admission and discharge procedures as directed.
Cross-train and provide backup support in other areas, including the scope room and front office.
Expand skills to include minor procedures and data entry.
Complete required training and perform other duties or special tasks as assigned.